International Air Freight

Global Importing, Export Air freight Solutions

Hassle Free International Air Freight Shipping

Working with all the major Air Freight Wholesalers which allows Couriers and Freight to offer our customers an independent comprehensive Air Freight solution. Quote Book and Manage all your Overnight shipments easily with Couriers and Freight Digital Freight Management.

Couriers and Freight's technology aims to reduce overall freight spend by as much as 65%

Savings on freight, waiting time and charges

65%

Less time on manual data entry

90%

Reduced Invoice Errors

98%

Reduced wait times with customer service

85%

Freight types we move via air freight:

  • FMCG
  • Steel products
  • Packaging
  • Food, Food Products
  • Dangerous Goods
  • Carton and Satchel Freight
  • E-Commerce products
  • Pet Supplies
  • Wholesale Supplies
  • Medical, Hospitality, Cleaning and PPE
  • IT Products and Equipment
  • Liquids and Gas
  • Bulk Commodities
  • Vehicles and Parts
  • Machinery and Equipment
  • Personal Effects
  • Palletised Freight
  • Health, Beauty and Fitness
  • Furniture, Gym Equipment and Bulky Goods
  • Building and Construction products
  • Beverages
  • And More

The way forward

International Air Freight Shipping:

Australia is a vast country with majority of our population concentrated on the east coast and the top 50 towns. Due to our sparsely populated country Road freight plays a major role in moving freight cost effectively and efficiently between these towns. Understanding how which carrier, service and options is paramount to keeping your road freight costs down. To find out more speak to an Air Freight Expert today

Countries Couriers and Freight Ship Air freight To and From:

Afghanistan Georgia Pakistan
Albania Germany Palau
Algeria Ghana Palestine
American Samoa Gibraltar Panama
Andorra Greece Papua New Guinea
Angola Greenland Paraguay
Anguilla Grenada Peru
Antigua Guadeloupe Philippines
Argentina Guam Poland
Armenia Guatemala Portugal
Aruba Guinea Puerto Rico
Australia Guinea Bissau† Qatar
Austria Guyana Réunion Island
Azerbaijan Haiti Romania
Bahamas Honduras Russia
Bahrain Hong Kong SAR China Rwanda
Bangladesh Hungary Saba
Barbados Iceland Saipan
Barbados Iceland Saipan
Barbuda India Samoa
Belarus Indonesia San Marino
Belarus Indonesia San Marino
Belgium Iraq Saudi Arabia
Belize Ireland, Northern (U.K.) Scotland (U.K.)
Benin Ireland, Republic Of Senegal
Bermuda Israel Serbia
Bhutan Italy Seychelles
Bolivia Ivory Coast Sierra Leone
Bonaire Jamaica Singapore†
Bosnia and Herzegovina Japan Slovak Republic
Botswana Jordan Slovenia
Brazil Kazakhstan South Africa
British Virgin Islands Kenya South Korea
Brunei Kuwait Spain
Bulgaria Kyrgyzstan Sri Lanka
Burkina Faso Laos St. Barthélemy
Burundi Latvia St. Croix
Cambodia Lebanon St. Eustatius
Cameroon Lesotho St. John
Cape Verde Liberia St. Kitts & Nevis
Cayman Islands Libya St. Lucia
Cayman Islands Libya St. Lucia
Central African Republic† Liechtenstein St. Martin / St. Maarten
Chad Lithuania St. Thomas
Channel Islands (U.K.) Luxembourg St. Vincent
Chile Macau SAR, China Suriname
China Macedonia Swaziland
Colombia Madagascar Sweden
Congo, Democratic Republic Of Malawi Switzerland
Congo, Republic Of Malaysia Taiwan, China
Cook Islands Maldives Republic Of Taiwan China
Costa Rica Mali Tanzania
Croatia Malta Thailand
Curaçao Marshall Islands Togo
Cyprus Martinique Tonga
Czech Republic Mauritania Trinidad & Tobago
Denmark Maritius Tunisia
Djibouti Mexico Turkey
Dominica Micronesia Turkmenistan†
Dominican Republic Moldova Turks & Caicos Islands
East Timor Monaco U.S. Virgin Islands
Ecuador Mongolia Uganda
Egypt Montenegro Ukraine
El Salvador Montserrat United Arab Emirates
England (U.K.) Morocco United Kingdom
Equatorial Guinea† Mozambique Uruguay
Eritrea Namibia Uzbekistan
Estonia Nepal Vanuatu
Ethiopia Netherlands (Holland) Vatican City
Faroe Islands New Caledonia Venezuela†
Fiji New Zealand Vietnam
Finland Nicaragua Wales (U.K.)
France Niger Wallis & Futuna
French Guiana Nigeria Yemen, Republic Of†
French Polynesia Norway Zambia
Gabon Oman Zimbabwe
Gambia    

Air freight FAQ:

How much does it cost for an International Air Freight service?

1. Where the goods are collected from or delivered to impacts the price of shipment.  The general rule is the further they must travel the more the shipment will cost.

2. Weights dimensions and the quantity of freight you are shipping. Things like:

    a. Am I shipping a satchel, Carton, Pallet Skid,  

    b. Is my shipment fragile, irregular shape?

    c. What is the Length, Width, Height of my Freight?

    d. What is the dead weight of my freight?

    e.  The larger the item the more the service will cost.

    f. Is my freight over 20kgs dead weight?

    g. Will my shipment fit on a plan or does it need to be driven.

3. Additional Services to get your goods collected or delivered. Such as:

    a. Tail Lift at pick up or delivery.

    b. Hand Load or Unload

    c. Two Man Team Delivery

    d. Heavy Weight residential delivery or Pick up

    e. Contains Dangerous Goods

    f. Contains lithium Batteries.

    g. Do you need a time slot for pick up or delivery?

    h. Does it need to be delivered by a certain time?

How long does it take for my freight to be picked up and delivered?

  • Transit times vary from Country to Country and are calculated from the day that arrive in the depot for exporting.
  • On average nearby courtiers like New Zealand, Hong Kong, Singapore are 2 to 4 days depending on flights. As you move further out the transit time increase.
  • Keep in mind that when your non documented shipments arrive in Australia or in the country for delivery, they are subject to customs can increase the transit times.

What about Duties and Taxes?

  • All freight going from one country to another are subject to customs. Each country has their own set of rules, duties and taxes.
  • The price quoted is for the freight costs only. If your shipment is subject to Duties and taxes, then the receiver will be responsible for this as the goods are shipped under intercom terms of DDU or delivery duty unpaid.  
  • If you would like to pay for the duties taxes and clearance, then you can ship the goods as DDP Delivery duties paid. Again, keep in mind that fees and charges apply for this service.

What happens if the receiver refuses to pay for the duties and Taxes?

If your shipment is subject to Duties and Taxes and the receiver is unable or unwilling to pay for this then you have a couple of options:

  • You can organise to pay these.
  • You can have the goods returned at your expense.
  • You can abandon the freight and it will be destroyed.

What do I do if I don’t have a Local Number or email?

  • It is very important you have a local receiver name, email and email for international shipping for a few reasons.
  • When your goods arrive in that country if duties and taxes are liable the carrier will send an email requesting payment for this. If they do not get a response, they may call. But not always. If it is not paid then it will be shipped back or destroyed.
  • If the carrier needs to check an address or get some instructions the need a local number to reach out to. If not again your shipment may not get delivered.

Are the certain countries you don’t not ship to?

Yes and here are a list of countries you cannot ship to with FedEx or TNT.

  • Central African Republic - CF
  • Comoros
  • Cuba
  • Equatorial Guinea - GQ
  • Falklands
  • Guinea Bissau - GW
  • Iran - IR
  • Johnston Island
  • Kiribati
  • Korea, North (North Korea)
  • Mayotte Island
  • Myanmar - MM
  • Nauru
  • Niue
  • Saint Pierre Et Miquelon
  • Sao Tome & Principe
  • Sierra Leone - SL
  • Solomon Islands
  • Somalia - SO
  • St. Helena (S. Atlantic)
  • Sudan - SD
  • Syria - SY
  • Tajikistan
  • Tokelau Islands
  • Turkmenistan, Republic Of -
  • TM
  • Tuvalu
  • Wake Islands

Can I ship Lithium Batteries Internationally?

  • Lithium Batteries are classified as a Dangerous goods. However, some can be shipped via air without be classified as a Dangerous good.
  • The basic rule is if the goods are part of the equipment, then yes it can be shipped. If they are loose then they need to travel via Dangerous goods shipment.

Can I ship food or alcohol internationally?

  • Via Airfreight you can ship food, alcohol etc.

Can I ship perfumes and deodorant, aftershave internationally?

  • Perfumes and deodorant, aftershave, are all classified as Dangerous goods. You can ship them, but it will be shipped as a dangerous goods shipment. Fees and charges apply.

How should I pack my Freight?

  • Packing your freight correctly for Transport is important to ensure your goods get to where they need to be without be lost or damaged.
  • Your shipments is going to be consolidated in to Airline Consoles or pallets along with loads of other freight. This means you need to provide strong supportive protective packaging to stop your goods being, bent, squashed, broken etc whilst in transit.
  • For a full packaging guide please click here.

What is the maximum weights and dimensions for shipping internationally via Express Courier service?

  • This will depend on where your goods are going to as smaller islands use smaller planes.
  • For freight to fit on a PAX Flight (Passenger flight) the max height is around 160 to 180CM and up to 240 cms long
  • Over this it will go on a cargo plan.

How do I calculate the chargeable weight of an international Courier?

  • International air freight uses a cubic conversion of 167CBM charge either by Dead Weight or cubic whichever is the greater.
  • That means 1 CBM equals 167KGS.
  • You can work out the cubic weight using the following:
  • L (M) x H (M) x W (M) Multiplied by 167
  • Keep in mind that your freight will be check cubed and measured to calculate the correct shipping weight. If there is a difference you will be charged for this difference.
  • Keep in mind that all measurements are round up. This means that dimensions are rounded up to the nearest CM and weight is rounded up to the nearest kilo.

Can I ship second hand goods?

  • Some countries do not allow secondhand goods. Countries such as India. If you are sending secondhand items please call 1300 10 11 10 and we can discuss what you can send or recommend a different mode of shipping to send you freight.

What should I watch out for?

  • Be Accurate on your weights and dimensions. Do not underestimate your weights and dimensions. Firstly, it can be dangerous under-estimating your weights and dimensions.
  • Under Chain or responsibility as the shipper you are the first link in the chain. If you miss declare your goods and someone is injured or killed ultimately you could be prosecuted.

How much does it cost for an International Air Freight service?

1. Where the goods are collected from or delivered to impacts the price of shipment.  The general rule is the further they must travel the more the shipment will cost.

2. Weights dimensions and the quantity of freight you are shipping. Things like:

    a. Am I shipping a satchel, Carton, Pallet Skid,  

    b. Is my shipment fragile, irregular shape?

    c. What is the Length, Width, Height of my Freight?

    d. What is the dead weight of my freight?

    e.  The larger the item the more the service will cost.

    f. Is my freight over 20kgs dead weight?

    g. Will my shipment fit on a plan or does it need to be driven.

3. Additional Services to get your goods collected or delivered. Such as:

    a. Tail Lift at pick up or delivery.

    b. Hand Load or Unload

    c. Two Man Team Delivery

    d. Heavy Weight residential delivery or Pick up

    e. Contains Dangerous Goods

    f. Contains lithium Batteries.

    g. Do you need a time slot for pick up or delivery?

    h. Does it need to be delivered by a certain time?

How long does it take for my freight to be picked up and delivered?

  • Transit times vary from Country to Country and are calculated from the day that arrive in the depot for exporting.
  • On average nearby courtiers like New Zealand, Hong Kong, Singapore are 2 to 4 days depending on flights. As you move further out the transit time increase.
  • Keep in mind that when your non documented shipments arrive in Australia or in the country for delivery, they are subject to customs can increase the transit times.

What about Duties and Taxes?

  • All freight going from one country to another are subject to customs. Each country has their own set of rules, duties and taxes.
  • The price quoted is for the freight costs only. If your shipment is subject to Duties and taxes, then the receiver will be responsible for this as the goods are shipped under intercom terms of DDU or delivery duty unpaid.  
  • If you would like to pay for the duties taxes and clearance, then you can ship the goods as DDP Delivery duties paid. Again, keep in mind that fees and charges apply for this service.

What happens if the receiver refuses to pay for the duties and Taxes?

If your shipment is subject to Duties and Taxes and the receiver is unable or unwilling to pay for this then you have a couple of options:

  • You can organise to pay these.
  • You can have the goods returned at your expense.
  • You can abandon the freight and it will be destroyed.

What do I do if I don’t have a Local Number or email?

  • It is very important you have a local receiver name, email and email for international shipping for a few reasons.
  • When your goods arrive in that country if duties and taxes are liable the carrier will send an email requesting payment for this. If they do not get a response, they may call. But not always. If it is not paid then it will be shipped back or destroyed.
  • If the carrier needs to check an address or get some instructions the need a local number to reach out to. If not again your shipment may not get delivered.

Are the certain countries you don’t not ship to?

Yes and here are a list of countries you cannot ship to with FedEx or TNT.

  • Central African Republic - CF
  • Comoros
  • Cuba
  • Equatorial Guinea - GQ
  • Falklands
  • Guinea Bissau - GW
  • Iran - IR
  • Johnston Island
  • Kiribati
  • Korea, North (North Korea)
  • Mayotte Island
  • Myanmar - MM
  • Nauru
  • Niue
  • Saint Pierre Et Miquelon
  • Sao Tome & Principe
  • Sierra Leone - SL
  • Solomon Islands
  • Somalia - SO
  • St. Helena (S. Atlantic)
  • Sudan - SD
  • Syria - SY
  • Tajikistan
  • Tokelau Islands
  • Turkmenistan, Republic Of -
  • TM
  • Tuvalu
  • Wake Islands

Can I ship Lithium Batteries Internationally?

  • Lithium Batteries are classified as a Dangerous goods. However, some can be shipped via air without be classified as a Dangerous good.
  • The basic rule is if the goods are part of the equipment, then yes it can be shipped. If they are loose then they need to travel via Dangerous goods shipment.

Can I ship food or alcohol internationally?

  • Via Airfreight you can ship food, alcohol etc.

Can I ship perfumes and deodorant, aftershave internationally?

  • Perfumes and deodorant, aftershave, are all classified as Dangerous goods. You can ship them, but it will be shipped as a dangerous goods shipment. Fees and charges apply.

How should I pack my Freight?

  • Packing your freight correctly for Transport is important to ensure your goods get to where they need to be without be lost or damaged.
  • Your shipments is going to be consolidated in to Airline Consoles or pallets along with loads of other freight. This means you need to provide strong supportive protective packaging to stop your goods being, bent, squashed, broken etc whilst in transit.
  • For a full packaging guide please click here.

What is the maximum weights and dimensions for shipping internationally via Express Courier service?

Each carrier are slightly different but here is TNT max weights and dimensions.

Maximum Weight & Dimensions:

  Express Economy
Dimensions 120 x 120 x 150 240 x 120 x150
Piece weight (not palletised) 30 kg 70 kg
Piece weight (palletised) 500kg 1000kg
Consignment weight 500kg 1500kg
Consignment m3 3 m3/con 10 m3/con

How do I calculate the chargeable weight of an international Courier?

  • International couriers and Economy Express couriers charge either by Dead Weight or cubic whichever is the greater.
  • The cubic conversion is 200. That means 1 CBM equals 200KGS.
  • You can work out the cubic weight using the following:
  •      (CM) x H (CM) x W (CM) / Divided by 5000
  • The other way to calculate it is:
  •      L (M) x H (M) x W (M) Multiplied by 200
  • Keep in mind that your freight will be check cubed and measured to calculate the correct shipping weight. If there is a difference you will be charged for this difference.
  • Keep in mind that all measurements are round up. This means that dimensions are rounded up to the nearest CM and weight is rounded up to the nearest 0.5KG

Can I ship secondhand goods?

  • Some countries do not allow secondhand goods. Countries such as India. If you are sending secondhand items please call 1300 10 11 10 and we can discuss what you can send or recommend a different mode of shipping to send you freight.

What should I watch out for?

  • Be Accurate on your weights and dimensions. Do not underestimate your weights and dimensions. Firstly, it can be dangerous under-estimating your weights and dimensions.
  • Under Chain or responsibility as the shipper you are the first link in the chain. If you miss declare your goods and someone is injured or killed ultimately you could be prosecuted.

How much does it cost for an overnight freight courier service Australia?

1. Where the goods are collected from or delivered to impacts the price of shipment.  The general rule is the further they must travel the more the shipment will cost.

2. Weights dimensions and the quantity of freight you are shipping. Things like:

    a. Am I shipping a satchel, Carton, Pallet Skid,  

    b. Is my shipment fragile, irregular shape?

    c. What is the Length, Width, Height of my Freight?

    d. What is the dead weight of my freight?

    e. Is my freight over 1.2M in any direction?

    f. Is my freight over 20kgs dead weight?

    g. The larger the item the more the service will cost.

     h. Will my shipment fit on a plan or does it need to be driven.

3. Additional Services to get your goods collected or delivered. Such as:

    a. Tail Lift at pick up or delivery.

    b. Hand Load or Unload

    c. Two Man Team Delivery

    d. Heavy Weight residential delivery or Pick up

    e. Contains Dangerous Goods

    f. Contains lithium Batteries.

    g. Do you need a time slot for pick up or delivery?

    h. Does it need to be delivered by a certain time?

How long does it take for my freight to be picked up and delivered?

  • This will depend on the location the goods are picked up and delivered to
  • To and from capital cities and most major regional twos this can be same day. Some regional towns require additional on forwarding times.
  • All subject to flight availabilities

How should I pack my Freight?

  • Packing your freight correctly for Transport is important to ensure your goods get to where they need to be without be lost or damaged.  
  • For a full packaging guide please click here.

What should I watch out for?

  • Be Accurate on your weights and dimensions. Do not underestimate your weights and dimensions. Firstly, it can be dangerous under-estimating your weights and dimensions.
  • Under Chain or responsibility as the shipper you are the first link in the chain. If you miss declare your goods and someone is injured or killed ultimately you could be prosecuted.

How much does it cost for an International Air Freight service?

1. Where the goods are collected from or delivered to impacts the price of shipment.  The general rule is the further they must travel the more the shipment will cost.

2. Weights dimensions and the quantity of freight you are shipping. Things like:

    a. Am I shipping a satchel, Carton, Pallet Skid,  

    b. Is my shipment fragile, irregular shape?

    c. What is the Length, Width, Height of my Freight?

    d. What is the dead weight of my freight?

    e.  The larger the item the more the service will cost.

    f. Is my freight over 20kgs dead weight?

    g. Will my shipment fit on a plan or does it need to be driven.

3. Additional Services to get your goods collected or delivered. Such as:

    a. Tail Lift at pick up or delivery.

    b. Hand Load or Unload

    c. Two Man Team Delivery

    d. Heavy Weight residential delivery or Pick up

    e. Contains Dangerous Goods

    f. Contains lithium Batteries.

    g. Do you need a time slot for pick up or delivery?

    h. Does it need to be delivered by a certain time?

How long does it take for my freight to be picked up and delivered?

  • Transit times vary from Country to Country and are calculated from the day that arrive in the depot for exporting.
  • On average nearby courtiers like New Zealand, Hong Kong, Singapore are 2 to 4 days depending on flights. As you move further out the transit time increase.
  • Keep in mind that when your non documented shipments arrive in Australia or in the country for delivery, they are subject to customs can increase the transit times.

What about Duties and Taxes?

  • All freight going from one country to another are subject to customs. Each country has their own set of rules, duties and taxes.
  • The price quoted is for the freight costs only. If your shipment is subject to Duties and taxes, then the receiver will be responsible for this as the goods are shipped under intercom terms of DDU or delivery duty unpaid.  
  • If you would like to pay for the duties taxes and clearance, then you can ship the goods as DDP Delivery duties paid. Again, keep in mind that fees and charges apply for this service.

What happens if the receiver refuses to pay for the duties and Taxes?

If your shipment is subject to Duties and Taxes and the receiver is unable or unwilling to pay for this then you have a couple of options:

  • You can organise to pay these.
  • You can have the goods returned at your expense.
  • You can abandon the freight and it will be destroyed.

What do I do if I don’t have a Local Number or email?

  • It is very important you have a local receiver name, email and email for international shipping for a few reasons.
  • When your goods arrive in that country if duties and taxes are liable the carrier will send an email requesting payment for this. If they do not get a response, they may call. But not always. If it is not paid then it will be shipped back or destroyed.
  • If the carrier needs to check an address or get some instructions the need a local number to reach out to. If not again your shipment may not get delivered.

Are the certain countries you don’t not ship to?

Yes and here are a list of countries you cannot ship to with FedEx or TNT.

  • Central African Republic - CF
  • Comoros
  • Cuba
  • Equatorial Guinea - GQ
  • Falklands
  • Guinea Bissau - GW
  • Iran - IR
  • Johnston Island
  • Kiribati
  • Korea, North (North Korea)
  • Mayotte Island
  • Myanmar - MM
  • Nauru
  • Niue
  • Saint Pierre Et Miquelon
  • Sao Tome & Principe
  • Sierra Leone - SL
  • Solomon Islands
  • Somalia - SO
  • St. Helena (S. Atlantic)
  • Sudan - SD
  • Syria - SY
  • Tajikistan
  • Tokelau Islands
  • Turkmenistan, Republic Of -
  • TM
  • Tuvalu
  • Wake Islands

Can I ship Lithium Batteries Internationally?

  • Lithium Batteries are classified as a Dangerous goods. However, some can be shipped via air without be classified as a Dangerous good.
  • The basic rule is if the goods are part of the equipment, then yes it can be shipped. If they are loose then they need to travel via Dangerous goods shipment.

Can I ship food or alcohol internationally?

  • Via Airfreight you can ship food, alcohol etc.

Can I ship perfumes and deodorant, aftershave internationally?

  • Perfumes and deodorant, aftershave, are all classified as Dangerous goods. You can ship them, but it will be shipped as a dangerous goods shipment. Fees and charges apply.

How should I pack my Freight?

  • Packing your freight correctly for Transport is important to ensure your goods get to where they need to be without be lost or damaged.
  • Your shipments is going to be consolidated in to Airline Consoles or pallets along with loads of other freight. This means you need to provide strong supportive protective packaging to stop your goods being, bent, squashed, broken etc whilst in transit.
  • For a full packaging guide please click here.

How do I calculate the chargeable weight of an international Courier?

  • International couriers and Economy Express couriers charge either by Dead Weight or cubic whichever is the greater.
  • The cubic conversion is 167. That means 1 CBM equals 167KGS.
  • You can work out the cubic weight using the following:
  • L (M) x H (M) x W (M) Multiplied by 167
  • Keep in mind that your freight will be check cubed and measured to calculate the correct shipping weight. If there is a difference you will be charged for this difference.
  • Keep in mind that all measurements are round up. This means that dimensions are rounded up to the nearest CM and weight is rounded up to the nearest gram.

Can I ship secondhand goods?

  • Some countries do not allow secondhand goods. Countries such as India. If you are sending secondhand items please call 1300 10 11 10 and we can discuss what you can send or recommend a different mode of shipping to send you freight.

What should I watch out for?

  • Be Accurate on your weights and dimensions. Do not underestimate your weights and dimensions. Firstly, it can be dangerous under-estimating your weights and dimensions.
  • Under Chain or responsibility as the shipper you are the first link in the chain. If you miss declare your goods and someone is injured or killed ultimately you could be prosecuted.

How much does it cost for an International Air Freight service?

1. Where the goods are collected from or delivered to impacts the price of shipment.  The general rule is the further they must travel the more the shipment will cost.

2. Weights dimensions and the quantity of freight you are shipping. Things like:

    a. Am I shipping a satchel, Carton, Pallet Skid,  

    b. Is my shipment fragile, irregular shape?

    c. What is the Length, Width, Height of my Freight?

    d. What is the dead weight of my freight?

    e.  The larger the item the more the service will cost.

    f. Is my freight over 20kgs dead weight?

    g. Will my shipment fit on a plan or does it need to be driven.

3. Additional Services to get your goods collected or delivered. Such as:

    a. Tail Lift at pick up or delivery.

    b. Hand Load or Unload

    c. Two Man Team Delivery

    d. Heavy Weight residential delivery or Pick up

    e. Contains Dangerous Goods

    f. Contains lithium Batteries.

    g. Do you need a time slot for pick up or delivery?

    h. Does it need to be delivered by a certain time?

How long does it take for my freight to be picked up and delivered?

  • Transit times vary from Country to Country and are calculated from the day that arrive in the depot for exporting.
  • On average nearby courtiers like New Zealand, Hong Kong, Singapore are 2 to 4 days depending on flights. As you move further out the transit time increase.
  • Keep in mind that when your non documented shipments arrive in Australia or in the country for delivery, they are subject to customs can increase the transit times.

What about Duties and Taxes?

  • All freight going from one country to another are subject to customs. Each country has their own set of rules, duties and taxes.
  • The price quoted is for the freight costs only. If your shipment is subject to Duties and taxes, then the receiver will be responsible for this as the goods are shipped under intercom terms of DDU or delivery duty unpaid.  
  • If you would like to pay for the duties taxes and clearance, then you can ship the goods as DDP Delivery duties paid. Again, keep in mind that fees and charges apply for this service.

What happens if the receiver refuses to pay for the duties and Taxes?

If your shipment is subject to Duties and Taxes and the receiver is unable or unwilling to pay for this then you have a couple of options:

  • You can organise to pay these.
  • You can have the goods returned at your expense.
  • You can abandon the freight and it will be destroyed.

What do I do if I don’t have a Local Number or email?

  • It is very important you have a local receiver name, email and email for international shipping for a few reasons.
  • When your goods arrive in that country if duties and taxes are liable the carrier will send an email requesting payment for this. If they do not get a response, they may call. But not always. If it is not paid then it will be shipped back or destroyed.
  • If the carrier needs to check an address or get some instructions the need a local number to reach out to. If not again your shipment may not get delivered.

Are the certain countries you don’t not ship to?

Yes and here are a list of countries you cannot ship to with FedEx or TNT.

  • Central African Republic - CF
  • Comoros
  • Cuba
  • Equatorial Guinea - GQ
  • Falklands
  • Guinea Bissau - GW
  • Iran - IR
  • Johnston Island
  • Kiribati
  • Korea, North (North Korea)
  • Mayotte Island
  • Myanmar - MM
  • Nauru
  • Niue
  • Saint Pierre Et Miquelon
  • Sao Tome & Principe
  • Sierra Leone - SL
  • Solomon Islands
  • Somalia - SO
  • St. Helena (S. Atlantic)
  • Sudan - SD
  • Syria - SY
  • Tajikistan
  • Tokelau Islands
  • Turkmenistan, Republic Of -
  • TM
  • Tuvalu
  • Wake Islands

Can I ship Lithium Batteries Internationally?

  • Lithium Batteries are classified as a Dangerous goods. However, some can be shipped via air without be classified as a Dangerous good.
  • The basic rule is if the goods are part of the equipment, then yes it can be shipped. If they are loose then they need to travel via Dangerous goods shipment.

Can I ship food or alcohol internationally?

  • Via Airfreight you can ship food, alcohol etc.

Can I ship perfumes and deodorant, aftershave internationally?

  • Perfumes and deodorant, aftershave, are all classified as Dangerous goods. You can ship them, but it will be shipped as a dangerous goods shipment. Fees and charges apply.

How should I pack my Freight?

  • Packing your freight correctly for Transport is important to ensure your goods get to where they need to be without be lost or damaged.
  • Your shipments is going to be consolidated in to Airline Consoles or pallets along with loads of other freight. This means you need to provide strong supportive protective packaging to stop your goods being, bent, squashed, broken etc whilst in transit.
  • For a full packaging guide please click here.

What is the maximum weights and dimensions for shipping internationally via Express Courier service?

Each carrier are slightly different but here is TNT max weights and dimensions.

Maximum Weight & Dimensions:

  Express Economy
Dimensions 120 x 120 x 150 240 x 120 x150
Piece weight (not palletised) 30 kg 70 kg
Piece weight (palletised) 500kg 1000kg
Consignment weight 500kg 1500kg
Consignment m3 3 m3/con 10 m3/con

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