Freight Insurance
Freight insurance gives coverage for your consignment throughout delivery on a general transporter on land, water or by air
General exclusions applying to all sections of this policy
This policy excludes loss, damage, destruction, cost or expense of any nature directly or indirectly caused by, contributed to by, resulting from, arising out of or in connection with any of the following, regardless of any other cause or event contributing concurrently or in any other sequence to the loss.In no case shall this insurance cover loss, damage, liability or expense directly or indirectly caused by or contributed to by or arising from:
Ionising radiations from or contamination by radioactivity from any nuclear fuel or from any nuclear waste or from the combustion of nuclear fuel
The radioactive, toxic, explosive or other hazardous or contaminating properties of any nuclear installation, reactor or other nuclear assembly or nuclear component thereof
Any weapon or device employing atomic or nuclear fission and/or fusion or other like reaction or radioactive force or matter
The radioactive, toxic, explosive or other hazardous or contaminating properties of any radioactive matter
The exclusion in this sub-clause does not extend to radioactive isotopes, other than nuclear fuel, when such isotopes are being prepared, carried, stored, or used for commercial, agricultural, medical, scientific or other similar peaceful purposes, any actual or alleged liability whatsoever for any claim or claims in respect of loss or losses directly or indirectly arising out of, resulting from or in consequence of asbestos, any chemical, biological, biochemical, or electromagnetic weapon
This policy also excludes any loss, destruction, damage, cost or expense of any nature directly or indirectly caused by, contributed to by, resulting from or arising out of or in connection with any action taken in controlling, preventing, suppressing, retaliating against, or responding to or in any way relating to the above exclusions
Standard Exclusions
Fragile items, Items that have a fragile sticker or writing on the packaging, fragile as deemed by Couriers and Freight or the carrier
Currency
Jewellery, gemstones, precious metal and rare metals and collectables
Flat pack furniture
Musical instruments
Negotiable instruments
Electronic goods not limited to laptops, computers, servers, digital storage or memory, mobile phone, battery operated or plug in operated
Antiques
A work of art, artwork, art piece, piece of art which may be used of any work regarded as art in its widest sense, including works from literature and music, these terms apply principally to tangible, portable forms of visual art
Drugs
Weapons
Explosive or dangerous goods
Living animals or plants, refrigerated or perishable goods
Household items
Personal effects
Second hand goods
Cigarettes and tobacco products
Valuable documents
Printed material or packaging
Glass or glass products
Porcelain or porcelain products
Enamel or enamel products
Man-made stone
Any item not fit for transport under the service that has been booked under
Over hanging items
Items that are protruding from the packaging they are shipped in
Poorly packed items
Tubes
Unusual shaped items
Items deemed to be manually handled by a carrier
Items that are 30kg and over and are not placed on a skid or pallet
Items over 2m in length, width or height and not on a skid or pallet
Pallets, crates, boxes, bags, etc. that contain the insured items
Any item where the insurance holder cannot prove the cost of the insured item
Premium Exclusions
Currency
Jewellery, gemstones, precious metal and rare metals and collectables
Flat pack furniture
Negotiable instruments
Antiques
Allowed with provisions: A work of art, artwork, art piece, piece of art which may be used of any work regarded as art in its widest sense, including works from literature and music, these terms apply principally to tangible, portable forms of visual art – only if professionally packed and valued
Drugs
Weapons
Explosive or dangerous goods
Living animals or plants, refrigerated or perishable goods
Household items
Personal effects
Second hand goods
Cigarettes and tobacco products
Printed material or packaging
Any item not fit for transport under the service that has been booked under
Over hanging items
Items that are protruding from the packaging they are shipped in
Poorly packed items
Items that are 30kg and over and are not placed on a skid or pallet
Items over 2m in length, width or height and not on a skid or pallet
Pallets, crates, boxes, bags, etc. that contain the insured items
Additional Exclusions
This policy does not cover:
The first amount (excess) of any claim as specified in the Policy Schedule
Loss or damage caused by delay
Loss or damage caused by your misconduct, or intentionally caused by you or any person acting with your expressed or implied consent
Loss or damage caused by ordinary wear and tear
Loss or damage caused by the nature of the property (e.g. metal rusting)
Loss or damage caused by moths, insects, rats or other vermin
Loss of use of your property or any other form of consequential loss, reduction in value of the insured property due to repairs
Loss or damage caused by legal seizure of your property
Loss or damage existing prior to this insurance being taken out
Loss or damage arising out of nuclear or atomic contamination
Loss or damage to property already unpacked at the specified destination address
Electrical and/or mechanical and/or electronic failure unless it is caused by visible external physical damage to the item
Loss or damage caused by mould or mildew due climatic or atmospheric conditions or extremes in temperature
Geographic Exclusions
Africa: Algeria, Central African Republic, Chad, Democratic Republic of Congo, Eritrea, Ethiopia, Guinea, Cote D’voire (Ivory Coast), Kenya, Madagascar, Nigeria, Rwanda, Sierra Leone, Somalia, Sudan and Zimbabwe
Caribbean: Cuba
Eastern Europe: Belarus, Georgia, Tajikistan, Turkmenistan and Uzbekistan
East Asia: North Korea
South Asia: Afghanistan, Iran and Pakistan
South Asia: Afghanistan, Iran and Pakistan
Southeast Asia: Burma (Mayanmar)
Western Asia: Iraq, Lebanon*, Liberia, Syria and Yemen
South America: Bolivia and Columbia
*Subject to United Nations resolutions or the trade or economic sanctions, laws or regulations of Australia, European Union, United Kingdom or United States of America.
For a claim to be successful, any loss or damage must be reported to Couriers and Freight within 7 days of the actual or anticipated arrival of the goods.