Preparing Boxes

Little details when packing your goods can cause damage or delay your shipment. Here's what you can do to help ensure every box you send arrives on time and in perfect condition.

What is "Heavy" ?

Any parcel weighing over 23 kg is classified as a heavy shipment by the official regulators. However, that doesn’t necessarily mean it will need to go on a pallet. Shipments under 70 kg can usually travel without one, although this varies depending on the region.

What is "Large" ?

While there is no official classification for large goods, anything that needs to go on a pallet is usually placed in this category.

Large shipments may incur an Exceed Dimensions fee depending on the service you choose. For Economy or Domestic services, this applies to shipments larger than 2.4 x 1.2 x 1.8 m. For Express Services, it’s 1.2 x 1.2 x 1.5 m.

What is "Oversized" ?

Any single item heavier than 500 kg or too large to be palletised will require a unique solution designed by our team of specialists. E.g. Tail-lifted goods, industrial equipment.

Ship Large or Heavy With the Speed You Need

Best Price

Air Economy

For those who need to balance speed and budget, Economy Express ensures your large and heavy goods will be shipped without hitting your bottom line.


When speed is key, express is the best option to ensure your large and heavy goods get where they need to go as soon as possible, even if that’s before 9:00, 10:00 or 12:00 the next day.


Time Definite

Whether it’s air, sea or road freight – or just urgent and requires a dedicated vehicle – you can rely on our team of experts to find a solution that works for your shipment.


1. Choose Quality

Used boxes lose strength. Ensure your box is rigid and dry, with no punctures or damage.

2. Avoid Empty Space

Too much padding reduces stacking strength. Avoid boxes that are too big for their contents and require excessive padding. Otherwise they risk getting crushed.

3. Heavy Boxes

We accept boxes up to 70 kg without a pallet but if the box weighs above 30 kg, surcharges may apply. Please put a “HEAVY” label on boxes over 23 kg.

4. Seal with a H

Use proper sealing tape in an H pattern on the top and bottom – don’t use string or rope. If your box is heavy, consider strapping it.

4. Seal with a H

5. Label Clearly

Remove old labels. Affix new labels on top, so the barcode is flat (not folded over the edge). Place a copy of the label inside the box.

Some Documents we Ship:

  • Contracts
  • Invoices
  • Passports
  • Calendars
  • Magazines
  • Business Cards
  • Drawings
  • Catalogues
  • Posters

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