Preparing Pallets

The perfect pallet isn’t just about stability and protection. Getting it right helps avoid additional costs.

What is "Heavy" ?

Any parcel weighing over 23 kg is classified as a heavy shipment by the official regulators. However, that doesn’t necessarily mean it will need to go on a pallet. Shipments under 70 kg can usually travel without one, although this varies depending on the region.

What is "Large" ?

While there is no official classification for large goods, anything that needs to go on a pallet is usually placed in this category.

Large shipments may incur an Exceed Dimensions fee depending on the service you choose. For Economy or Domestic services, this applies to shipments larger than 2.4 x 1.2 x 1.8 m. For Express Services, it’s 1.2 x 1.2 x 1.5 m.

What is "Oversized" ?

Any single item heavier than 500 kg or too large to be palletised will require a unique solution designed by our team of specialists. E.g. Tail-lifted goods, industrial equipment.

Ship Large or Heavy With the Speed You Need

Best Price

Air Economy

For those who need to balance speed and budget, Economy Express ensures your large and heavy goods will be shipped without hitting your bottom line.


When speed is key, express is the best option to ensure your large and heavy goods get where they need to go as soon as possible, even if that’s before 9:00, 10:00 or 12:00 the next day.


Time Definite

Whether it’s air, sea or road freight – or just urgent and requires a dedicated vehicle – you can rely on our team of experts to find a solution that works for your shipment.


1. Stack in Columns

Columns ensure maximum stacking strength. If the contents are rigid, you can use ‘bricklayer style’ for increased stability.

2. Do Not Overhang

Items should fit squarely on the pallet, without hanging over the edge – we don’t accept overhanging pallets.

3. Keep It Flat

The top surface of your pallet must be level, strong and stackable. Non-stackable pallets will incur a surcharge.

4. Strap It and/or Wrap It

Use two straps from both sides and/or stretch wrapping to hold items in place. Strapping and wrapping should include the pallet itself.

4. Strap It and/or Wrap It

5. Label Clearly

Labels must be affixed to the side – not the top – as another pallet may be stacked on top of yours. Non-stackable pallets must be affixed with labels or cones. Pro tip: For stackable pallets, place a copy of the label inside one of the boxes on the pallet. For non-stackable pallets containing irregular items, place the label on an item – if the goods will be wrapped, place the label on the item before wrapping.

Some Documents we Ship:

  • Contracts
  • Invoices
  • Passports
  • Calendars
  • Magazines
  • Business Cards
  • Drawings
  • Catalogues
  • Posters

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