In 2024, Australians spent more than $69 billion online, with 9.8 million households making at least one purchase. E-commerce now accounts for nearly one in five dollars of Australian retail sales.
As shipping costs and delivery expectations climb, every dollar saved on freight protects your bottom line. Here are 7 proven shipping hacks that Australian e-commerce sellers are using to stay competitive.
The best shipping hacks for e-commerce sellers in Australia help cut costs, speed up fulfilment, and keep customers happy. These simple strategies make a big difference in efficiency and profit:
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Managing storage, packing, and courier bookings from home quickly consumes time better spent on sales or marketing. As orders grow, DIY shipping becomes overwhelming, and errors start creeping in.
Partnering with a third-party logistics (3PL) provider allows you to hand over storage, packing, and shipping to experts. Couriers & Freight’s 3PL service helps e-commerce sellers save time, reduce errors, and speed up deliveries with access to national courier networks.
A 3PL also handles returns efficiently, keeping customers happy and freeing you to focus on growing your business.
Relying on a single courier can lead to higher costs and fewer alternatives when delivery times are delayed. Prices can vary widely between carriers, so using a multi-courier platform helps you instantly compare rates and choose the best service for each order, whether that’s economy for a bulk shipment or express for a high-value item.
According to Australia Post’s latest report, about one in three Australian shoppers expects fast delivery. Comparing couriers helps you balance cost and speed without overspending. Many sellers find that rates can differ by up to two or three times for the same route — proof that shopping around pays off.
Tip: Couriers & Freight’s platform lets you view and book rates from multiple couriers side by side, making comparisons easy.
Shipping costs in Australia are often based on volumetric weight, calculated as Length × Width × Height (cm) ÷ 5000. If you send a small item in an oversized box, you’re paying for air.
Keep packaging snug and efficient. Use padded mailers, satchels, or smaller cartons whenever possible. This not only cuts costs but also reduces waste and makes handling easier. Many sellers are also switching to eco-friendly packaging: lightweight, cost-effective, and attractive to sustainability-focused customers.
For example, one apparel store in Melbourne cut freight spend by 20% after switching from boxes to compostable satchels.
Every missed delivery costs time and money, especially when couriers need to make a second trip. Parcel lockers and pick-up points, such as Australia Post lockers or courier depots, give customers a safe and flexible place to collect their orders and reduce missed deliveries.
They’re ideal for buyers who aren’t home during the day or live in secure buildings. Adding parcel lockers as a delivery option is a quick, low-cost way to reduce failed deliveries.
Packing and sending each order individually wastes valuable time and increases the risk of errors. Instead, batch your orders and print labels in bulk to speed up fulfilment.
Couriers & Freight’s bulk label tool makes batching simple, helping you ship more in less time and reduce courier costs. It’s one of the easiest ways to boost efficiency and accuracy without extra effort.
If you ship regularly, you may be eligible for discounted courier rates. Sellers with consistent volume often find that even a 5–10% discount adds up to big savings each month.
Prepaid satchels are an easy win. They offer fixed, predictable pricing regardless of small weight differences. Many online sellers in Reddit communities mention prepaid satchels as their go-to for managing weekly costs.
Analyse your shipping data, then use that insight to negotiate with couriers or buy prepaid packs in bulk. You’ll gain better cost control and smoother profit margins.
Give your customers control over how they receive their orders. It’s one of the easiest ways to improve satisfaction and reduce complaints. Offer options like express vs economy or home delivery vs parcel locker pick-up.
According to industry surveys, sellers who add flexible delivery options report fewer missing parcels and better customer reviews. It’s simple: when customers can choose what works for them, they’re happier, and your logistics run smoother.
Shipping doesn’t have to drain your profits. Test these hacks to see which mix of tools and tactics works best for your store.
Ready to scale your e-commerce business? Couriers & Freight’s 3PL service provides discounted courier rates, bulk label tools, and reliable nationwide fulfilment.
MHP
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$14
$15.50
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$15.50
$14.75
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MHP Large Item
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$16.50
$75
$62
$62
$60.10
$14.75
$0
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Residential Pickup
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$6
$0
$9
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$9
$10.60
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$38.50
Reidential pick up 30-99kgs
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$63
$0
$9
$0
$9
$74.15
$20
Won't carry
Won't carry
$38.50
Residential pick up 100kgs+
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$198
$0
$9
$0
$9
$158.87
$50
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Won't carry
$38.50
Residential Delivery up to 29kgs
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$6
$0
$9
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$9.00
$10.60
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$38.50
Residential Delivery up 30-99kgs
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$63
$0
$9
$0
$9
$74.15
$20
Won't carry
Won't carry
$38.50
Residential Delivery 100kgs+
No Surcharge*
$198
$0
$9
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$9
$158.57
$50
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$38.50
Tail Lift Pick up 50-99kgs Sydney / Melbourne
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$45
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Pick up 100-299kgs Sydney / Melbourne
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$85
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Pick up 300-499kgs Sydney / Melbourne
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$120
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Pick up 500kgs + Sydney / Melbourne
No Surcharge*
$250
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Delivery 50-99kgs Sydney / Melbourne
No Surcharge*
$45
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Delivery 100-299kgs Sydney / Melbourne
No Surcharge*
$85
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Delivery300-499kgs Sydney / Melbourne
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$120
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Delivery 500kgs + Sydney / Melbourne
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$250
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Dead weight over 32KGS carton freight
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$16.50
$75
$70
$70
$70
$14.75
$0
Won't carry
Won't carry
$0
Oversize Surcharge 1.20 - 1.54
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$0
$0
$0
$0
$5.40
$10
$15
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$0
Oversize Surcharge 1.55 - 1.85
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$17
$20
$0
$0
$0
$11.93
$10
$15
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$0
Oversize Surcharge 1.86 - 2.20
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$37
$40
$0
$0
$0
$11.93
$10
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Won't carry
$0
Pallet Surcharge
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--
$0
$0
$0
$0
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$0
Hand Unload Fee Carton
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--
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$70
$70
$70
$47
$0
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$61.50
Western Australia Regional Surcharge
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%10
$0
$0
$0
$0
$0
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*Surcharges may apply to areas/deimensions not listed
**Prices correct of 16th September 2024
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