Australia Post or StarTrack: Which Is Better for Australian Businesses?

Jul 17, 2026
Australia Post or StarTrack: Which Is Better for Australian Businesses?

Australia's courier, express, and parcel networks carried an estimated 967 million parcels in 2025, and a growing share of that volume is business freight rather than personal mail. For businesses moving that freight, choosing between Australia Post or StarTrack usually comes down to shipment type, not brand loyalty. 

The wrong carrier costs money or time. Australia Post handles standard parcels, PO Boxes and regional delivery, while StarTrack offers business-focused freight services for larger and time-critical consignments. This guide compares both carriers by delivery speed and business type to help you choose the right service for every shipment.

   
        
   
     

Ship Your Parcels with Australia Post

     

Book standard parcel and PO Box delivery through Australia Post.

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Quick Summary: Australia Post or StarTrack for Business 

  • Choose Australia Post if you send standard parcels, deliver to PO Boxes or Parcel Lockers, or need reliable residential and regional coverage through its Standard Post and Express Post services.
  • Choose StarTrack if you ship palletised freight, multiple cartons or urgent interstate consignments using Road Express or Next Flight services.
  • If you are asking whether StarTrack is faster than AusPost, the answer depends on what you are shipping. StarTrack delivers business freight faster for palletised and urgent freight, while Australia Post is the better option for everyday shipments.
  • Australia Post tracking uses a tracking number through its website or app, while StarTrack tracking provides consignment updates for business freight through its tracking portal and integrated shipping systems.
  • Compare rates, transit times and service levels for every shipment instead of relying on a single carrier for all deliveries.
Compare rates, book shipments, and track both Australia Post and StarTrack through Couriers & Freight from a single platform.

Is StarTrack Faster Than Australia Post? Delivery Times Compared

Australia Post vs StarTrack by Focus and Delivery Window

Feature Australia Post StarTrack
Primary Focus Standard parcels, letters, PO Boxes and Parcel Lockers Business freight, Road Express services and time-critical consignments
Typical Delivery Window Parcel Post: 2-6 business days. Express Post: 1-3 business days between participating postcodes. Transit times vary by origin, destination and service. Road Express runs scheduled interstate freight, while Next Flight sends urgent consignments on the next available commercial flight.
Handling of Missed Deliveries Eligible parcels may be redirected to a Post Office, Parcel Locker or collection point, depending on the service selected. Delivery attempts and collection arrangements depend on the contracted business service, delivery instructions and consignment requirements.
Best Suited For eCommerce parcels, residential deliveries, regional shipments and customers who receive deliveries through PO Boxes or Parcel Lockers Palletised freight, multiple-carton consignments, urgent interstate deliveries and contracted business freight

Comparison of Australia Post and StarTrack by primary focus, delivery window, missed-delivery handling and best-suited shipment type.

StarTrack Delivery Times for Business Freight 

StarTrack offers specialised services for heavier, palletised and time-critical business freight, including Road Express and Next Flight, which may be more suitable than standard parcel services.

Road Express provides scheduled interstate freight services, while Next Flight ships urgent consignments on the next available commercial flight when capacity is available. Transit times vary by route, collection time and destination, so businesses should confirm delivery estimates before booking.

For example, a manufacturer sending replacement machinery parts from Melbourne to Brisbane may benefit from Road Express because the shipment moves through StarTrack's dedicated freight network instead of the standard parcel network. Businesses shipping large cartons, pallets or time-sensitive inventory are more likely to gain from StarTrack's specialised freight services than from a single carrier.

   
        
   
     

Book Business Freight with StarTrack

     

Book palletised and interstate freight through StarTrack.

     Get a Quote Now   
 

Australia Post Delivery Times for Parcels

Australia Post remains the better option for everyday shipments to residential, regional and remote addresses across Australia. Parcel Post delivers within two to six business days, while Express Post generally delivers within one to three business days between participating postcodes. Delivery times vary according to origin, destination and lodgement time. 

Its national delivery network also reaches PO Boxes, Parcel Lockers and virtually every Australian address, making it a practical choice for businesses sending consumer orders.

For example, an online retailer shipping clothing to customers across regional Australia is likely to benefit more from Australia Post's nationwide delivery network than a freight-focused carrier. Australia Post delivered a record 102.8 million parcels during the 2024 peak period.

Alt text: Forklift carrying a wrapped pallet through a warehouse with stacked freight ready for shipment.

Australia Post vs StarTrack: Which Works for Your Business

The right carrier usually comes down to what you're shipping and how fast it needs to arrive. Australia Post and StarTrack are designed for different shipment profiles, so picking the service that matches each delivery can help control costs and improve delivery performance.

Choose Australia Post if:

  • Your shipment is a standard parcel going to a residential address, PO Box or Parcel Locker.
  • You need broad delivery coverage across metropolitan, regional and remote Australia.
  • You send regular eCommerce orders that fit within smaller consignment size and weight limits.

Choose StarTrack if:

  • Your shipment is palletised, bulky or consists of multiple cartons.
  • You need urgent interstate delivery through Road Express or Next Flight services.
  • You regularly ship commercial freight and require business-focused transport solutions with scheduled freight services.

International Shipping: Australia Post or StarTrack

StarTrack Tracking vs Australia Post Tracking

Australia Post tracking allows senders and recipients to check parcel progress using a tracking number through the Australia Post website or mobile app. StarTrack tracking is designed for business freight, using a consignment number to provide shipment updates through its online tracking portal and integrated business systems. Businesses can manage bookings and track consignments through a single Couriers & Freight dashboard instead of switching between carrier portals. 

Australia Post or StarTrack International

Australia Post is the appropriate choice for international parcels because it operates an established international mail and parcel network covering more than 220 destinations. StarTrack focuses on domestic freight and does not provide a comparable international parcel service, making Australia Post the right option for overseas shipments. 

How Couriers & Freight Helps You Choose the Right Carrier

A business might send customer orders through Australia Post while arranging a pallet of stock for urgent delivery between Sydney and Melbourne with StarTrack in the same week. Managing separate carrier accounts means checking rates, booking shipments and tracking consignments across different systems.

Couriers & Freight lets businesses compare rates and estimated transit times across Australia Post and StarTrack before selecting the most suitable service for each shipment. Booking and tracking stay in one system. Instead of committing to a single carrier, businesses can switch between carriers for each shipment based on delivery speed, freight size and destination.

Compare Australia Post and StarTrack rates by delivery speed and freight size, then get a courier quote today.

   
        
   
     

Book Business Freight with StarTrack

     

Book palletised and interstate freight through StarTrack.

     Get a Quote Now   
 
robert lynch headshot

Robert Lynch

Founder of Australia’s largest outside hire company Couriers & Freight, Robert Lynch is a seasoned business leader in the shipping industry with over 20 years of experience. His expertise spans from outside hire, taxi truck, and last-mile services to freight management, freight forwarding and warehousing. 

Robert has also incorporated technology into his business through custom software to enhance growth and efficiency. Robert is a valuable resource for business owners looking to improve their logistics operations.
‍
Connect with Robert Lynch on LinkedIn.

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MHP

No Surcharge*

$16.50

$14

$15.50

$0

$15.50

$14.75

$0

$0

$0

$0

MHP Large Item

No Surcharge*

$16.50

$75

$62

$62

$60.10

$14.75

$0

$0

$0

$0

Residential Pickup

No Surcharge*

$6

$0

$9

--

$9

$10.60

$0

$0

$0

$38.50

Reidential pick up 30-99kgs

No Surcharge*

$63

$0

$9

$0

$9

$74.15

$20

Won't carry

Won't carry

$38.50

Residential pick up 100kgs+

No Surcharge*

$198

$0

$9

$0

$9

$158.87

$50

Won't carry

Won't carry

$38.50

Residential Delivery up to 29kgs

No Surcharge*

$6

$0

$9

--

$9.00

$10.60

$0

$0

$0

$38.50

Residential Delivery up 30-99kgs

No Surcharge*

$63

$0

$9

$0

$9

$74.15

$20

Won't carry

Won't carry

$38.50

Residential Delivery 100kgs+

No Surcharge*

$198

$0

$9

--

$9

$158.57

$50

Won't carry

Won't carry

$38.50

Tail Lift Pick up 50-99kgs Sydney / Melbourne

No Surcharge*

$45

$50-$250

$88

$88

$88

$44.07

$120

Won't carry

Won't carry

$61.50

Tail Lift Pick up 100-299kgs Sydney / Melbourne

No Surcharge*

$85

$50-$250

$88

$88

$88

$44.07

$120

Won't carry

Won't carry

$61.50

Tail Lift Pick up 300-499kgs Sydney / Melbourne

No Surcharge*

$120

$50-$250

$88

$88

$88

$44.07

$120

Won't carry

Won't carry

$61.50

Tail Lift Pick up 500kgs + Sydney / Melbourne

No Surcharge*

$250

$50-$250

$88

$88

$88

$44.07

$120

Won't carry

Won't carry

$61.50

Tail Lift Delivery 50-99kgs Sydney / Melbourne

No Surcharge*

$45

$50-$250

$88

$88

$88

$44.07

$120

Won't carry

Won't carry

$61.50

Tail Lift Delivery 100-299kgs Sydney / Melbourne

No Surcharge*

$85

$50-$250

$88

$88

$88

$44.07

$120

Won't carry

Won't carry

$61.50

Tail Lift Delivery300-499kgs Sydney / Melbourne

No Surcharge*

$120

$50-$250

$88

$88

$88

$44.07

$120

Won't carry

Won't carry

$61.50

Tail Lift Delivery 500kgs + Sydney / Melbourne

No Surcharge*

$250

$50-$250

$88

$88

$88

$44.07

$120

Won't carry

Won't carry

$61.50

Dead weight over 32KGS carton freight

No Surcharge*

$16.50

$75

$70

$70

$70

$14.75

$0

Won't carry

Won't carry

$0

Oversize Surcharge 1.20 - 1.54

No Surcharge*

--

$0

$0

$0

$0

$5.40

$10

$15

Won't carry

$0

Oversize Surcharge 1.55 - 1.85

No Surcharge*

$17

$20

$0

$0

$0

$11.93

$10

$15

Won't carry

$0

Oversize Surcharge 1.86 - 2.20

No Surcharge*

$37

$40

$0

$0

$0

$11.93

$10

Won't carry

Won't carry

$0

Pallet Surcharge

No Surcharge*

--

$0

$0

$0

$0

$0

$0

Won't carry

Won't carry

$0

Hand Unload Fee Carton

No Surcharge*

--

$0

$70

$70

$70

$47

$0

Won't carry

Won't carry

$61.50

Western Australia Regional Surcharge

No Surcharge*

%10

$0

$0

$0

$0

$0

$0

$0

$0

$0

*Surcharges may apply to areas/deimensions not listed

**Prices correct of 16th September 2024

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