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Direct-to-Consumer (DTC) shipping is a model where brands sell and deliver products straight to customers, bypassing third-party retailers or wholesalers. In Australia, it has become a core part of e-commerce as shoppers demand faster and more reliable delivery. Customer expectations are rising, competition is increasing, and courier networks are expanding, making a strong shipping setup essential for growth.
Brands launching or expanding in 2025 need a proactive fulfilment strategy. Choosing the right logistics partner helps align delivery goals, connect with sales platforms, and support long-term expansion.
This guide explains the best DTC shipping options in Australia for 2025, including what they offer, why they work, and which brands they suit best.
Access smarter, cost-effective shipping solutions that scale with your brand and keep your customers happy.
Get a Quote NowChoosing the right DTC shipping partner can boost customer satisfaction, reduce costs, and simplify fulfilment. In 2025, Australian brands have more options than ever, from flexible multi-carrier platforms to affordable regional couriers. Below is a quick overview of the top choices:
To succeed in DTC shipping in 2025, choose a logistics partner that supports your growth stage and can scale with your business.
Shipping is no longer just a backend process. It’s a core part of the customer experience and brand perception. For DTC brands in Australia, the way orders are delivered can shape conversion rates, loyalty, and profitability.
Shoppers now expect fast delivery, clear tracking updates, and easy returns. When costs are too high or delivery is slow, they abandon their carts. In fact, more than 63% of Australian online shoppers drop out at checkout because of shipping-related issues. This is an avoidable loss with the right fulfilment setup.
Reliable shipping not only prevents frustration but also builds trust and drives repeat purchases. As your brand scales, your logistics strategy should grow with it. Choosing a partner that matches your order volume, coverage needs, and sales platform can turn shipping from a cost centre into a competitive advantage.
As DTC brands grow, the choice of shipping partner can directly affect costs, delivery speed, and customer experience. The options below represent some of Australia’s best solutions for 2025, chosen for their reach, pricing, and ability to integrate with e-commerce platforms.
The table provides a quick comparison, followed by a breakdown of each provider and what makes them stand out.
Best For: Businesses seeking scalable and centralised shipping without being locked into one courier.
Couriers & Freight suits growth-focused DTC brands that want flexible shipping without relying on a single courier. Through one dashboard, it connects you to multiple carriers, making it easy to compare rates, automate fulfilment, and manage deliveries at scale.
Key benefits:
Key advantage:
Its biggest advantage is the ability to optimise shipping by location, parcel size, or urgency from a single platform.
Best For: Small to medium businesses needing nationwide coverage with simple tools.
Australia Post’s MyPost Business is a trusted choice for small to mid-sized brands that need simple, reliable nationwide shipping. It’s trusted by thousands of Australian sellers for its straightforward service and wide parcel drop-off options.
Key benefits:
Key advantage:
A major advantage is that it offers Australia-wide delivery with no minimum parcel volume, making it ideal for growing brands with variable order volumes.
Best For: High-volume DTC brands that need fast, reliable metro delivery.
StarTrack, owned by Australia Post, offers Express and Premium Services designed for time-critical and bulk shipments to major cities. It’s a popular choice for brands shipping large volumes that require quick turnaround and secure handling.
Key benefits:
Key advantage:
Its premium express network ensures parcels reach metro customers quickly and securely, making it a strong option for businesses prioritising speed and reliability.
Best for: Affordable delivery to regional and suburban locations.
Aramex operates a franchise-based network that provides strong coverage beyond major cities, making it a practical option for DTC brands wanting cost-effective access to regional customers.
Key benefits:
Key advantage:
Its local franchise model helps keep prices competitive while offering dependable last-mile service in harder-to-reach areas.
Start by defining your business goals and logistics needs. Factors like parcel size, shipping frequency, and customer locations all influence the best partner. Brands with mostly metro buyers may prioritise speed, while those shipping nationwide may value wide coverage and affordable rates.
Use this checklist to guide your decision:
Manual processes often lead to delays and errors. Automating labelling, tracking, and order updates through your e-commerce platform saves time and improves accuracy.
Returns and long-term scalability are also critical. A partner that supports multiple carriers, like Couriers & Freight, gives you the flexibility to compare rates and services as your business expands. A future-ready shipping setup makes it easier to scale efficiently while keeping customers happy.
Managing DTC shipping in 2025 requires more than just booking a courier. Brands need tools that connect with their sales platforms, optimise carrier selection, and scale easily as order volumes grow.
Couriers & Freight provides a single platform to manage multi-carrier shipping, automate fulfilment, and improve delivery speed and visibility. By simplifying logistics, it helps businesses reduce costs while creating a better customer experience.
Ready to simplify your shipping? Contact Couriers & Freight for flexible, growth-ready solutions.
Access smarter, cost-effective shipping solutions that scale with your brand and keep your customers happy.
Get a Quote Now
MHP
No Surcharge*
$16.50
$14
$15.50
$0
$15.50
$14.75
$0
$0
$0
$0
MHP Large Item
No Surcharge*
$16.50
$75
$62
$62
$60.10
$14.75
$0
$0
$0
$0
Residential Pickup
No Surcharge*
$6
$0
$9
--
$9
$10.60
$0
$0
$0
$38.50
Reidential pick up 30-99kgs
No Surcharge*
$63
$0
$9
$0
$9
$74.15
$20
Won't carry
Won't carry
$38.50
Residential pick up 100kgs+
No Surcharge*
$198
$0
$9
$0
$9
$158.87
$50
Won't carry
Won't carry
$38.50
Residential Delivery up to 29kgs
No Surcharge*
$6
$0
$9
--
$9.00
$10.60
$0
$0
$0
$38.50
Residential Delivery up 30-99kgs
No Surcharge*
$63
$0
$9
$0
$9
$74.15
$20
Won't carry
Won't carry
$38.50
Residential Delivery 100kgs+
No Surcharge*
$198
$0
$9
--
$9
$158.57
$50
Won't carry
Won't carry
$38.50
Tail Lift Pick up 50-99kgs Sydney / Melbourne
No Surcharge*
$45
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Pick up 100-299kgs Sydney / Melbourne
No Surcharge*
$85
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Pick up 300-499kgs Sydney / Melbourne
No Surcharge*
$120
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Pick up 500kgs + Sydney / Melbourne
No Surcharge*
$250
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Delivery 50-99kgs Sydney / Melbourne
No Surcharge*
$45
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Delivery 100-299kgs Sydney / Melbourne
No Surcharge*
$85
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Delivery300-499kgs Sydney / Melbourne
No Surcharge*
$120
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Delivery 500kgs + Sydney / Melbourne
No Surcharge*
$250
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Dead weight over 32KGS carton freight
No Surcharge*
$16.50
$75
$70
$70
$70
$14.75
$0
Won't carry
Won't carry
$0
Oversize Surcharge 1.20 - 1.54
No Surcharge*
--
$0
$0
$0
$0
$5.40
$10
$15
Won't carry
$0
Oversize Surcharge 1.55 - 1.85
No Surcharge*
$17
$20
$0
$0
$0
$11.93
$10
$15
Won't carry
$0
Oversize Surcharge 1.86 - 2.20
No Surcharge*
$37
$40
$0
$0
$0
$11.93
$10
Won't carry
Won't carry
$0
Pallet Surcharge
No Surcharge*
--
$0
$0
$0
$0
$0
$0
Won't carry
Won't carry
$0
Hand Unload Fee Carton
No Surcharge*
--
$0
$70
$70
$70
$47
$0
Won't carry
Won't carry
$61.50
Western Australia Regional Surcharge
No Surcharge*
%10
$0
$0
$0
$0
$0
$0
$0
$0
$0
*Surcharges may apply to areas/deimensions not listed
**Prices correct of 16th September 2024
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