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Australian Amazon sellers are facing tighter controls and higher rejection risk when sending cartons into Amazon fulfilment centres. Carrier rules for small parcel delivery have become more restrictive, making the choice of carrier a direct factor in whether inventory is accepted or delayed.
From 1 September 2025, Amazon Australia requires sellers to use approved third-party carriers, Amazon SEND, or the Partnered Carrier Program for small parcel deliveries. Shipments that do not comply may be rejected at the fulfilment centre
These issues matter because even a single missed scan or delayed handover can push inventory out of rotation. This guide breaks down the carriers most commonly used for small parcel delivery to Amazon Australia, with a focus on service reliability, location coverage, and how well each option suits carton-based inbound freight.
Compare and book small parcel carrier services for deliveries into Amazon fulfilment centres.
Get a Quote NowFor sellers looking to compare carrier options or manage ongoing small parcel deliveries to Amazon, Couriers & Freight provides a single place to review services and request quotes.
Small-parcel delivery to Amazon fulfilment centres in Australia starts with preparing cartons that meet weight, dimension, addressing, and labelling requirements before booking a third-party carrier pickup for direct handover at the assigned site. Carrier choice matters because missed scans, late collections, or inconsistent transit windows can delay inbound stock or lead to rejected deliveries.
In 2025, sellers have fewer fallback options if a pickup fails, which makes predictable carrier availability more important than ever. For sellers managing regular carton shipments, comparing carrier options in advance, rather than booking ad hoc, can help reduce handover issues. Platforms like Couriers & Freight allow sellers to review available small-parcel services before committing to a booking.
StarTrack is a major Australian carrier specialising in express and small parcel freight across metropolitan and regional networks. Its services support carton sizes commonly accepted by Amazon fulfilment centres, making it a frequent choice for inbound e-commerce shipments.Â
Amazon sellers can compare StarTrack services through multi-carrier platforms such as Couriers & Freight to check pricing and pickup availability before booking.Â
StarTrack is often chosen for its consistent metro pickup schedules and established East Coast linehaul, which are important when delivering cartons into Amazon fulfilment centres with fixed receiving windows. Sellers frequently reference fewer missed collections and more predictable handovers compared with smaller operators, particularly in Sydney, Melbourne, and Brisbane.
Daily collections in major cities give sellers greater control over when cartons leave the warehouse, reducing the risk of late scans or delayed inbound inventory. These service characteristics align with repeated themes in Amazon seller discussions, where timing consistency is prioritised over marginal cost savings.
StarTrack services all major metropolitan areas and regional locations across New South Wales, Victoria, Queensland, South Australia, and Western Australia. Its network extends beyond capital cities into inland and regional centres, with scheduled services available for remote areas when booked ahead. This coverage supports sellers delivering cartons into fulfilment centres nationwide.
DHL Supply Chain is the contract logistics division of Deutsche Post DHL Group and is widely used for international freight and parcel movements into Australia. Its services are particularly relevant for overseas Amazon sellers shipping small parcels from Asia, Europe, or North America into Australian fulfilment centres. Sellers can compare DHL Supply Chain options via Couriers & Freight when reviewing international-to-Australia small-parcel services.
DHL’s main strength is in international shipping consistency rather than domestic metro coverage. Sellers shipping cartons into Australia often rely on DHL for predictable cross-border transit, consolidated linehaul, and established customs workflows before final delivery to Amazon fulfilment centres.
Forum discussions frequently reference DHL as a practical option for inbound shipments originating outside Australia, especially where customs clearance, tracking continuity, and scheduled delivery handover are critical. These factors reduce uncertainty during international replenishment cycles and help sellers plan inbound inventory more accurately.
DHL Supply Chain services all major Australian gateway cities, including Sydney, Melbourne, Brisbane, Perth, and Adelaide, which is essential for international inbound freight. Once parcels arrive in Australia, deliveries into fulfilment centres are typically routed through these hubs. While DHL is less commonly used for purely domestic regional pickups, its national footprint supports sellers shipping inventory into Amazon fulfilment centres from overseas origins.
CTI Logistics is an Australian logistics provider offering parcel and freight services suited to domestic small-parcel delivery into Amazon fulfilment centres. Its operations focus on carton-based shipments within Australia, making it a practical option for sellers replenishing stock from local warehouses. Sellers can compare CTI Logistics services via Couriers & Freight when assessing domestic small-parcel delivery options.
CTI is commonly used for its consistent metro pickups and straightforward handling of carton shipments destined for Amazon fulfilment centres. Sellers frequently reference clear tracking updates and predictable scheduling, which helps reduce uncertainty around delivery scans and inbound timing.
CTI Logistics is present across major east-coast cities, including Sydney, Melbourne, and Brisbane, where Amazon fulfilment centre activity is concentrated. Its regional coverage is solid along established freight corridors, while services in South Australia, Western Australia, and remote locations may require advance coordination. This supports sellers operating primarily along the East Coast with predictable delivery needs.
The carriers below are referenced by Amazon sellers for specific routes or localised delivery needs. They are generally used for state-based or regional small-parcel deliveries, rather than nationwide replenishment.
About the Company
Phoenix Global Logistics provides freight and logistics services with small-parcel capability across selected Australian states, particularly along the east coast.
Service Strengths
Sellers reference Phoenix for targeted parcel movements where flexibility within NSW, QLD, or VIC is required. It is more commonly used for specific lanes rather than ongoing national deliveries.
Location Across Australia
Services are concentrated in NSW, QLD, and VIC.
About the CompanyÂ
Innovative Logistics Services offers parcel and freight transport that focuses on smaller shipment volumes.
Service Strengths
Forum discussions indicate it is suited to controlled, lower-volume regional runs where major carrier networks are not required.
Location Across Australia
Primarily services NSW and VIC.
About the Company
Border Express is a long-standing Australian carrier with parcel and freight services, particularly within New South Wales.
Service Strengths
Often used for intra-state deliveries, Border Express supports small-parcel movements where proximity to fulfilment centres reduces transit complexity.
Location Across AustraliaÂ
Primarily NSW-based operations.
Compare and book small parcel carrier services for deliveries into Amazon fulfilment centres.
Get a Quote NowAbout the Company
Sendex Logistics operates express parcel services focused on local and metro deliveries.
Service Strengths
Sellers reference fast pickup scheduling for time-sensitive local parcel movements, though service scope is limited.
Location Across Australia
NSW metro and surrounding areas.
About the Company
Val’s Logistics is a niche Australian carrier offering parcel delivery services within New South Wales.
Service Strengths
Typically used for localised delivery needs where larger national networks are unnecessary.
Location Across Australia
NSW only.
About the Company
Chemcouriers specialises in parcel services in Queensland, particularly where specialised handling is needed.
Service Strengths
Referenced by sellers for niche or regulated deliveries within QLD, rather than general Amazon replenishment.
Location Across Australia
Queensland-focused operations.
About the Company
Tomax Logistics Australia offers parcel and freight transport services within Queensland.
Service Strengths
Best suited to localised parcel movements and smaller shipment volumes within its service region.
Location Across Australia:Â
Queensland only.
About the CompanyÂ
ZYL Express is a Victorian-based carrier providing parcel delivery services.
Service Strengths
Used for local deliveries into nearby fulfilment centres where short transit distances reduce complexity.
Location Across Australia:Â
Victoria only.
Couriers & Freight gives Amazon sellers one place to manage small parcel delivery to Amazon across multiple carriers. For example, a seller sending 15 cartons from Melbourne to a Sydney fulfilment centre can compare StarTrack, DHL Supply Chain, and CTI Logistics rates in a single dashboard, choose a suitable service, and book a pickup without contacting each carrier separately. The platform also supports label creation and shipment documentation, helping cartons meet fulfilment centre requirements and reducing handover issues at delivery.
As replenishment volumes grow, sellers can move from carton-based shipments to palletised freight using the same system. This makes it easier to keep delivery schedules predictable and maintain visibility as shipping needs change.
Many sellers lose time managing quotes, paperwork, and follow-ups when shipments do not move as planned. As carton volumes grow, choosing carriers with predictable pickup routines and fulfilment centre experience becomes more important than small cost differences.
Couriers & Freight reduces that admin by keeping carrier comparison, bookings, and tracking in one place. Get a quote now to compare small-parcel and bulk freight options for your Amazon shipments.
Compare and book small parcel carrier services for deliveries into Amazon fulfilment centres.
Get a Quote Now
MHP
No Surcharge*
$16.50
$14
$15.50
$0
$15.50
$14.75
$0
$0
$0
$0
MHPÂ Large Item
No Surcharge*
$16.50
$75
$62
$62
$60.10
$14.75
$0
$0
$0
$0
Residential Pickup
No Surcharge*
$6
$0
$9
--
$9
$10.60
$0
$0
$0
$38.50
Reidential pick up 30-99kgs
No Surcharge*
$63
$0
$9
$0
$9
$74.15
$20
Won't carry
Won't carry
$38.50
Residential pick up 100kgs+
No Surcharge*
$198
$0
$9
$0
$9
$158.87
$50
Won't carry
Won't carry
$38.50
Residential Delivery up to 29kgs
No Surcharge*
$6
$0
$9
--
$9.00
$10.60
$0
$0
$0
$38.50
Residential Delivery up 30-99kgs
No Surcharge*
$63
$0
$9
$0
$9
$74.15
$20
Won't carry
Won't carry
$38.50
Residential Delivery 100kgs+
No Surcharge*
$198
$0
$9
--
$9
$158.57
$50
Won't carry
Won't carry
$38.50
Tail Lift Pick up 50-99kgs Sydney / Melbourne
No Surcharge*
$45
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Pick up 100-299kgs Sydney / Melbourne
No Surcharge*
$85
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Pick up 300-499kgs Sydney / Melbourne
No Surcharge*
$120
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Pick up 500kgs + Sydney / Melbourne
No Surcharge*
$250
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Delivery 50-99kgs Sydney / Melbourne
No Surcharge*
$45
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Delivery 100-299kgs Sydney / Melbourne
No Surcharge*
$85
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Delivery300-499kgs Sydney / Melbourne
No Surcharge*
$120
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Delivery 500kgs + Sydney / Melbourne
No Surcharge*
$250
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Dead weight over 32KGS carton freight
No Surcharge*
$16.50
$75
$70
$70
$70
$14.75
$0
Won't carry
Won't carry
$0
Oversize Surcharge 1.20 - 1.54
No Surcharge*
--
$0
$0
$0
$0
$5.40
$10
$15
Won't carry
$0
Oversize Surcharge 1.55 - 1.85
No Surcharge*
$17
$20
$0
$0
$0
$11.93
$10
$15
Won't carry
$0
Oversize Surcharge 1.86 - 2.20
No Surcharge*
$37
$40
$0
$0
$0
$11.93
$10
Won't carry
Won't carry
$0
Pallet Surcharge
No Surcharge*
--
$0
$0
$0
$0
$0
$0
Won't carry
Won't carry
$0
Hand Unload Fee Carton
No Surcharge*
--
$0
$70
$70
$70
$47
$0
Won't carry
Won't carry
$61.50
Western Australia Regional Surcharge
No Surcharge*
%10
$0
$0
$0
$0
$0
$0
$0
$0
$0
*Surcharges may apply to areas/deimensions not listed
**Prices correct of 16th September 2024
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