Türkiye Removes 30 EUR Threshold: What Shippers Must Do

From 6 February 2026, Türkiye customs changes 2026 require all B2C shipments entering Türkiye to undergo formal customs declaration, following the removal of the €30 simplified clearance threshold. Australian businesses shipping direct-to-consumer can no longer rely on simplified processing, regardless of shipment value. 

Receivers must now appoint a licensed customs broker before clearance can proceed. This step must be completed prior to dispatch, or shipments will be held and returned.

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Türkiye Customs Changes 2026: Key Steps for Australian Exporters

Australian exporters shipping B2C parcels to Türkiye must complete the following:

• Notify customers of Türkiye customs changes 2026 and the requirement to appoint a licensed customs broker.
• Collect a valid receiver email address before shipment so DHL can issue broker instructions.
• Submit complete and accurate invoice data electronically through DHL Express shipping systems.
• Confirm that DHL will contact receivers directly to arrange broker appointment.
• Advise receivers that a minimum €70 brokerage fee applies under Turkish customs regulations.
• Confirm broker appointment before shipment departure to reduce clearance delays.

Use Couriers & Freight to manage DHL Express bookings and maintain compliance with the updated customs requirements. 

What Türkiye's 30 EUR Threshold Removal Means for B2C Shippers

Under the previous regime, B2C shipments valued below €30 were processed using a simplified customs declaration. Carriers such as DHL Express could complete clearance on behalf of the receiver without requiring a licensed customs broker. This process reduced documentation requirements and allowed parcels to move through customs without formal assessment of duties under standard import procedures.

The simplified process removed the need for receivers to engage directly with customs authorities or licensed brokers. Clearance was completed based on limited shipment data, and customs review was minimal compared to formal declaration processes.

From 6 February 2026, the threshold is reduced to €0. Under Turkish Customs Law No. 4458, Article 126, every B2C shipment now requires a formal customs declaration regardless of value or origin. This requirement applies to all exporting countries, including Australia.

A formal customs declaration requires complete shipment data submission, including detailed goods descriptions, declared value, country of origin, and classification under the Harmonised System. Customs authorities assess each shipment individually before release.

DHL Express is no longer expected to provide simplified clearance for B2C shipments under this regulation. Receivers must appoint a licensed customs broker to complete the declaration. The broker acts as the legal representative of the importer and submits the formal entry to Turkish customs authorities.

If no broker is appointed, shipments may be held and could be returned after the carrier holding period. This holding period is applied by the carrier and is followed by return procedures if clearance cannot be completed within the allowed timeframe.

B2B shipments are not affected by this change. The regulation applies only to B2C shipments where the receiver is a private individual rather than a registered business entity.

How the Change Affects DHL Duty Tax Paid Billing

Under Türkiye customs changes 2026, DHL Express no longer acts as the customs broker for B2C shipments entering Türkiye. Receivers must appoint an independent licensed broker to complete the customs declaration.

Under the previous simplified clearance process, DHL could manage customs clearance directly, and DTP billing allowed shippers to cover duties and taxes on behalf of the receiver. This process no longer applies to B2C shipments under the updated regulation.

The appointed broker charges the receiver directly for duties, import taxes, and the minimum €70 brokerage fee. These charges apply regardless of whether the shipper selects DHL Duty Tax Paid (DTP) billing.

A brokerage fee is typically charged by licensed customs brokers in Türkiye and applies to formal declarations involving B2C shipments.

DHL’s DTP invoice covers only DHL-related service charges. It does not include duties, taxes, or brokerage fees charged by the independent broker.

This results in a clearer separation between carrier charges and customs-related charges in most cases. DHL invoices the shipper for transport and associated services, while the broker invoices the receiver for customs clearance and government-imposed duties.

Receivers must pay all broker-issued charges before final delivery is completed under Türkiye customs changes 2026. Shipments remain on hold until all required payments are completed and clearance is finalised.

How to Prepare B2C Shipments to Türkiye Under the 2026 Rules

1. Inform customers of the updated Türkiye customs requirements and the need to appoint a licensed customs broker before shipment.
2. Collect the receiver’s email address before creating the shipment to enable DHL broker notification.
3. Provide complete invoice data electronically, including accurate goods descriptions, declared value inclusive of freight, and country of origin.
4. Confirm the receiver has appointed a customs broker prior to dispatch where possible.
5. Advise receivers that the minimum €70 brokerage fee applies and is not covered by DHL Duty Tax Paid billing.

Each step should be completed before shipment departure to minimise the risk of customs delays, shipment holds, or returns.

Book DHL Express to Türkiye Through Couriers & Freight

Australian businesses can book DHL Express international air freight to Türkiye through Couriers & Freight. The platform provides real-time quotes, shipment tracking, and label generation.

Get a DHL Express quote or book your shipment through Couriers & Freight to ensure compliance with Türkiye’s 2026 customs changes before your next consignment departs.

Book DHL Express Air Freight to Türkiye

Book DHL Express international air freight from Australia to Türkiye through Couriers & Freight, with real-time quotes, shipment tracking, and label generation.

Get a Quote Now

Frequently Asked Questions

Does the €70 brokerage fee apply if I use DHL Duty Tax Paid?

Yes. The minimum €70 brokerage fee is charged by the independent licensed broker appointed by the receiver, not by DHL. DHL's Duty Tax Paid billing covers only DHL-related service charges. It does not cover duties, import taxes, or the broker's fee. Receivers will be invoiced separately for all customs-related costs regardless of the shipper's DTP selection.

Are B2B shipments to Türkiye affected by the 2026 threshold change?

No. The regulation applies only to B2C shipments where the receiver is a private individual. B2B shipments, where the receiver is a registered business entity, are not subject to the new formal declaration requirement and continue under existing customs procedures.

What happens if my customer in Türkiye does not appoint a broker?

If a receiver does not appoint a licensed customs broker, DHL cannot complete clearance on their behalf. The shipment will be held by the carrier for the applicable holding period. If no broker is appointed within that timeframe, the shipment will be returned to the sender. Australian exporters should confirm broker appointments with receivers before dispatch to avoid this outcome.