B2C Delivery Services for Australian Retailers

Aug 6, 2025
B2C Delivery Services for Australian Retailers

B2C delivery services help you get products from your store to your customers’ doorsteps quickly and efficiently. With online shopping booming in Australia, and major players like Amazon raising the bar, customers now expect speed, flexibility, and full visibility on every order.

Couriers & Freight helps you meet those expectations without exceeding your budget. We’re more than just a courier. Our platform connects you with multiple carriers, flexible delivery options, and real-time tracking, all in one easy-to-use system. Whether you sell from a single store or across multiple online channels, we make fulfilment simple, scalable, and cost-effective.

Take Control of Your B2C Shipping

Offer faster, smarter delivery with Couriers & Freight. Compare carrier rates, automate fulfilment, and keep customers happy—all from one platform.

Get a Free Quote

What is B2C Delivery?

B2C (business-to-consumer) delivery refers to shipping goods directly from a retailer to an individual customer after an online order. It's vital for providing the quick, reliable service modern shoppers expect, especially in today’s competitive e-commerce space.

For Australian retailers, choosing the right B2C delivery partner can be the difference between repeat business and abandoned carts. That’s why Couriers & Freight offers a performance-driven platform that connects you with a network of trusted carriers, flexible delivery speeds, and live tracking tools. All within a single platform.

Why Choose Couriers & Freight for B2C Delivery?

Many Australian retailers face high shipping costs, slow deliveries, and limited courier options. These issues can reduce customer satisfaction and ultimately hurt sales. Couriers & Freight solves this by offering a smarter way to deliver.

Wide Carrier Network

Don’t get locked into a single provider. Our platform compares real-time rates across multiple carriers, including trusted names like Australia Post, TNT, DHL, Aramex, StarTrack, and CouriersPlease. So you can choose the best option for every shipment.

Flexible Delivery Speeds

Give your customers control over how quickly they receive their parcels. Offer same-day, next-day, or standard delivery options based on urgency and location without managing separate accounts.

Easy E-commerce Integration

Couriers & Freight integrates directly with Shopify, WooCommerce, Amazon, and eBay, simplifying fulfilment and reducing admin work.

Alt text: Midsection of woman holding mobile phone while delivery man holding box outdoors

Built-In Returns Management

Make returns hassle-free for your customers and your team. Easily generate return labels and track returned items from the same dashboard. It’s fast, visible, and convenient, helping you deliver a smoother post-purchase experience.

With Couriers & Freight, delivery becomes a strategic asset that helps you lower costs, improve service, and build customer loyalty.

Common B2C Items We Ship

From heavy to delicate, here are some of the most common items we ship every day.

How It Works: Simple 3-Step Process

Getting started with Couriers & Freight is quick and straightforward; no technical skills or lengthy setup required.

Step 1: Compare Rates Instantly

Use our courier quote tool to view live shipping rates from multiple carriers. Enter your parcel details and select the best option in seconds.

Step 2: Book Shipments Easily

Book directly through the platform, print shipping labels instantly, and get your package ready for dispatch.

Step 3: Track Every Delivery

We’ll organise pick-up from your store or warehouse. Then, both you and your customers can track the journey in real time.

Whether you ship five parcels a week or five hundred, Couriers & Freight helps you deliver at scale, without complexity.

B2C Shipping FAQs

How fast is B2C delivery in Australia?

Delivery speed depends on the service you choose and the customer’s location. We offer same-day, next-day, and standard options to suit both metro and regional customers.

Do you deliver to regional areas?

Yes, we provide Australia-wide coverage. Our network includes both national and regional carriers to reach your customers wherever they are.

Can you integrate with my e-commerce store?

Absolutely. Our platform integrates smoothly with Shopify, WooCommerce, Amazon, eBay, and more. Setup is fast, and automation reduces processing time.

What’s the difference between B2B and B2C delivery?

B2B (business-to-business) delivery involves shipments between companies, such as manufacturers or wholesalers, to retailers, often in bulk or on pallets. B2C (business-to-consumer) delivery is direct to individual shoppers. Couriers & Freight offers customised solutions for both, depending on your fulfilment needs.

Start Shipping Smarter with Couriers & Freight

Getting started is simple. There’s no need to lock into a contract or deal with lengthy setup. You can quote, book, and ship from day one.

Whether you need next-day delivery via StarTrack, international reach with DHL, or affordable metro and regional options through Aramex and CouriersPlease, Couriers & Freight brings it all together on one platform.

We help Australian retailers cut costs, reduce manual work, and deliver the kind of fast, reliable experience that keeps customers coming back. Get your free quote now and start delivering smarter.

Take Control of Your B2C Shipping

Offer faster, smarter delivery with Couriers & Freight. Compare carrier rates, automate fulfilment, and keep customers happy—all from one platform.

Get a Free Quote
robert lynch headshot

Robert Lynch

Founder of Australia’s largest outside hire company Couriers & Freight, Robert Lynch is a seasoned business leader in the shipping industry with over 20 years of experience. His expertise spans from outside hire, taxi truck, and last-mile services to freight management, freight forwarding and warehousing. 

Robert has also incorporated technology into his business through custom software to enhance growth and efficiency. Robert is a valuable resource for business owners looking to improve their logistics operations.

Connect with Robert Lynch on LinkedIn.

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MHP

No Surcharge*

$16.50

$14

$15.50

$0

$15.50

$14.75

$0

$0

$0

$0

MHP Large Item

No Surcharge*

$16.50

$75

$62

$62

$60.10

$14.75

$0

$0

$0

$0

Residential Pickup

No Surcharge*

$6

$0

$9

--

$9

$10.60

$0

$0

$0

$38.50

Reidential pick up 30-99kgs

No Surcharge*

$63

$0

$9

$0

$9

$74.15

$20

Won't carry

Won't carry

$38.50

Residential pick up 100kgs+

No Surcharge*

$198

$0

$9

$0

$9

$158.87

$50

Won't carry

Won't carry

$38.50

Residential Delivery up to 29kgs

No Surcharge*

$6

$0

$9

--

$9.00

$10.60

$0

$0

$0

$38.50

Residential Delivery up 30-99kgs

No Surcharge*

$63

$0

$9

$0

$9

$74.15

$20

Won't carry

Won't carry

$38.50

Residential Delivery 100kgs+

No Surcharge*

$198

$0

$9

--

$9

$158.57

$50

Won't carry

Won't carry

$38.50

Tail Lift Pick up 50-99kgs Sydney / Melbourne

No Surcharge*

$45

$50-$250

$88

$88

$88

$44.07

$120

Won't carry

Won't carry

$61.50

Tail Lift Pick up 100-299kgs Sydney / Melbourne

No Surcharge*

$85

$50-$250

$88

$88

$88

$44.07

$120

Won't carry

Won't carry

$61.50

Tail Lift Pick up 300-499kgs Sydney / Melbourne

No Surcharge*

$120

$50-$250

$88

$88

$88

$44.07

$120

Won't carry

Won't carry

$61.50

Tail Lift Pick up 500kgs + Sydney / Melbourne

No Surcharge*

$250

$50-$250

$88

$88

$88

$44.07

$120

Won't carry

Won't carry

$61.50

Tail Lift Delivery 50-99kgs Sydney / Melbourne

No Surcharge*

$45

$50-$250

$88

$88

$88

$44.07

$120

Won't carry

Won't carry

$61.50

Tail Lift Delivery 100-299kgs Sydney / Melbourne

No Surcharge*

$85

$50-$250

$88

$88

$88

$44.07

$120

Won't carry

Won't carry

$61.50

Tail Lift Delivery300-499kgs Sydney / Melbourne

No Surcharge*

$120

$50-$250

$88

$88

$88

$44.07

$120

Won't carry

Won't carry

$61.50

Tail Lift Delivery 500kgs + Sydney / Melbourne

No Surcharge*

$250

$50-$250

$88

$88

$88

$44.07

$120

Won't carry

Won't carry

$61.50

Dead weight over 32KGS carton freight

No Surcharge*

$16.50

$75

$70

$70

$70

$14.75

$0

Won't carry

Won't carry

$0

Oversize Surcharge 1.20 - 1.54

No Surcharge*

--

$0

$0

$0

$0

$5.40

$10

$15

Won't carry

$0

Oversize Surcharge 1.55 - 1.85

No Surcharge*

$17

$20

$0

$0

$0

$11.93

$10

$15

Won't carry

$0

Oversize Surcharge 1.86 - 2.20

No Surcharge*

$37

$40

$0

$0

$0

$11.93

$10

Won't carry

Won't carry

$0

Pallet Surcharge

No Surcharge*

--

$0

$0

$0

$0

$0

$0

Won't carry

Won't carry

$0

Hand Unload Fee Carton

No Surcharge*

--

$0

$70

$70

$70

$47

$0

Won't carry

Won't carry

$61.50

Western Australia Regional Surcharge

No Surcharge*

%10

$0

$0

$0

$0

$0

$0

$0

$0

$0

*Surcharges may apply to areas/deimensions not listed

**Prices correct of 16th September 2024

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