New Turkish Import Rules 2025: Impact on Australian Freight

On 1 July 2025, Türkiye introduced new customs data requirements that apply to low-value imports entering under simplified declaration rules. These changes affect both B2B and B2C shipments and carry the risk of fines or delays if the correct receiver information isn’t submitted on time.

For Australian exporters, especially those in e-commerce and logistics, understanding the updated process is essential. This article explains what’s changed and outlines how to stay compliant when shipping goods to Türkiye, so your supply chain keeps moving and your customers stay satisfied.

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Comply with Türkiye’s 2025 customs rules. Avoid €40 fines and keep your shipments moving with help from Couriers & Freight.

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Quick Summary: What’s Changing in Türkiye (From 1 July 2025)

Who’s Affected:

• B2B shipments valued under €22
• B2C shipments valued under €30

New Mandatory Receiver Information:

• B2B: Turkish Tax ID or mobile number
• B2C: Turkish National ID or mobile number
  

Declared Customs Value Must Include:

• Goods + freight (✘ excluding insurance)

Submission Deadline:

• DHL must electronically submit this data to Turkish Customs within 72 hours of the shipment arriving in Türkiye.

Penalty for Non-Compliance:

• A €40 fine per shipment applies if the receiver information is missing or late, and it will be charged back to the sender, importer, or receiver.

What Do These New Turkish Rules Actually Mean? 

These new requirements are part of Türkiye’s move toward tighter, more transparent customs procedures for low-value imports.

Under simplified declaration rules, shipments valued under €22 (B2B) or €30 (B2C) must declare both the item’s cost and freight charges, excluding insurance.

More importantly, each shipment must include accurate receiver information:

B2B: Turkish Tax ID or mobile number

B2C: Turkish National ID or mobile number

This data must be submitted electronically before dispatch via DHL Express Electronic Shipping Solutions. DHL has only 72 hours from the shipment’s arrival to pass the data to Turkish Customs.

If the information is missing or incorrect, the shipment may be delayed, and Turkish Customs will issue a €40 fine, which DHL will charge to the sender, importer, or receiver.

Why It Matters for Australian Businesses

These updated import rules impact many Australian exporters, from e-commerce retailers to manufacturers and Third-Party Logistics (3PL) providers. Failure to submit complete receiver information can lead to immediate shipment delays, refusals at customs, or returns.

Beyond logistics, these issues damage customer trust and brand reliability. For instance, a Melbourne-based skincare exporter could face cancelled orders and negative reviews if a B2C shipment lacks a valid Turkish ID.

In addition, the €40 fine per non-compliant shipment adds up fast, especially for high-volume senders. Turkish Customs enforces these rules strictly, and fines are charged back to the party listed for duties and taxes.

To avoid disruption, Australian exporters should update their workflows immediately. Proactive compliance protects both profit margins and customer satisfaction in the Turkish market.

How to Stay Compliant: 7-Step Checklist for Shippers

Complete these steps before dispatching any low-value shipment to Türkiye to avoid delays or fines.

1. Collect complete receiver details upfront

For B2B shipments, obtain either the recipient’s Turkish Tax ID or their mobile phone number. For B2C shipments, collect a valid Turkish National ID number or mobile number.

2. Submit the required receiver data electronically

Use DHL Express Electronic Shipping Solutions to upload all required receiver details before dispatch. Submitting incomplete data will result in fines and customs delays.

3. Double-check your invoice

Ensure your commercial invoice includes a clear product description, the country of origin, and the total declared value (goods + freight, excluding insurance). 

4. Calculate customs value correctly

Do not include insurance in the declared value. Only the item cost and freight charges count.

5. Inform your Turkish customers

Let your buyers know they must provide valid ID or contact details for a smooth customs clearance. Incorrect details can cause significant shipping delays.

6. Don’t miss the 72-hour deadline

DHL has only 72 hours from the time of entry into Turkey to submit the necessary data. Fines apply if Turkish Customs doesn’t get it within this timeframe.

7. Ship with Couriers & Freight

Partnering with Couriers & Freight helps you stay compliant with DHL’s new requirements. We ensure your shipments are complete, compliant, and cleared smoothly.

Wrapping Up

Türkiye’s updated import rules demand tighter compliance from Australian exporters, particularly when shipping low-value B2B and B2C goods.

With strict customs requirements, short submission deadlines, and real financial penalties, shippers must prepare now. Failing to provide the right receiver data can result in delays, extra costs, and unhappy customers.

Use DHL’s tools and partner with Couriers & Freight to stay compliant and keep your supply chain moving. Staying informed is your best defence against expensive shipping errors.

Ship to Türkiye Without Fines or Delays

Comply with Türkiye’s 2025 customs rules. Avoid €40 fines and keep your shipments moving with help from Couriers & Freight.

Get a Quote Now