.png)
Suppliers delivering to Bunnings face tight booking windows and strict paperwork requirements that leave virtually no room for error. One missed label or booking issue can quickly lead to penalties or costly delays. As one supplier shared on Reddit:
“ For me, if I send an order out with anything missing … they’ll penalise us for a period of six months at a rate of 1% of their purchase turnover per annum. In this case, a mistake … cost the company nearly $100k, over a pallet of product with a net worth probably less than $2k.”
This article outlines what Bunnings expects from suppliers and how to avoid the delivery mistakes that lead to chargebacks, re-deliveries, and compliance issues.
Supplying products to Bunnings requires strict planning and attention to detail. The steps below outline what suppliers should prepare before booking transport:
Following these steps helps suppliers reduce booking issues, avoid chargebacks and maintain smooth delivery flow into Bunnings’ distribution network. If you need support with pallet bookings or compliant delivery, Couriers & Freight can help.
Delivering to Bunnings involves more than moving goods from one location to another. Suppliers must follow specific standards that affect pallets, paperwork and delivery bookings. Meeting these requirements reduces the risk of re-deliveries, chargebacks and delays, particularly for suppliers managing pallet delivery for Bunnings for the first time.
Bunnings operates 255 warehouses, 55 smaller stores, 21 trade centres and seven frame-and-truss plants across Australia. In 2024, the company reported annual revenue of $18.97 billion, highlighting the size of its national operation.Â
This scale of Bunnings’ network creates high volumes of inbound freight, making accurate bookings and compliant pallets essential to avoid congestion at the Distribution Centre (DC) docks.
Suppliers must follow three core requirements that apply to all inbound freight:
Only CHEP or Loscam pallets are accepted. Pallets must meet height and weight limits, be stacked securely and carry clear labels showing product codes, order numbers and delivery details.
Purchase orders, barcode labels and delivery notes must match Bunnings’ system. Incorrect or missing information is one of the most common reasons pallets are rejected.
All deliveries must be booked in advance. Each Distribution Centre (DC) operates on set receiving hours, and missed or late bookings often result in extra fees or delayed stock availability.
Effective delivery planning has proven value. Industry research shows that improving warehouse and route planning can reduce logistics costs by up to 18%. For Bunnings suppliers, following these requirements helps prevent rejected loads, reduces wait times and keeps freight moving through DCs without disruption.

Delivering to Bunnings involves tight schedules and strict receiving standards. Many suppliers face recurring issues when coordinating pallet freight. Understanding these challenges helps suppliers plan ahead and reduce avoidable costs.
Bunnings Distribution Centres (DCs) operate on fixed receiving schedules. If a truck misses its booking time, pallets may be turned away and re-delivery fees applied.
Incorrect or incomplete purchase orders, barcode labels or pallet notes often lead to delays. These issues usually require extra handling or re-delivery, adding cost and time to the shipment.
Using non-standard pallets or mixing incompatible loads can cause partial or full rejections at the dock. Height and weight limits must be followed to avoid additional handling charges.
High-volume receiving periods can lead to long waiting times. When carriers are delayed at a Distribution Centre (DC), suppliers may incur detention fees that quickly accumulate.
These issues are commonly reported in supplier forums and logistics discussions, especially during peak periods or when multiple purchase orders are consolidated.Â
Pro Tip: Working with a delivery partner familiar with Bunnings’ inbound processes helps suppliers avoid most of these problems.
Couriers & Freight supports suppliers across Australia with pallet delivery services designed to meet Bunnings’ inbound requirements. The focus is on accurate documentation, compliant pallets and on-time bookings into Distribution Centres (DCs).
With Couriers & Freight, suppliers can deliver to Bunnings on time while reducing re-deliveries, chargebacks and avoidable handling costs.
Get a quote now or book your Bunnings pallet delivery online today.




MHP
No Surcharge*
$16.50
$14
$15.50
$0
$15.50
$14.75
$0
$0
$0
$0
MHPÂ Large Item
No Surcharge*
$16.50
$75
$62
$62
$60.10
$14.75
$0
$0
$0
$0
Residential Pickup
No Surcharge*
$6
$0
$9
--
$9
$10.60
$0
$0
$0
$38.50
Reidential pick up 30-99kgs
No Surcharge*
$63
$0
$9
$0
$9
$74.15
$20
Won't carry
Won't carry
$38.50
Residential pick up 100kgs+
No Surcharge*
$198
$0
$9
$0
$9
$158.87
$50
Won't carry
Won't carry
$38.50
Residential Delivery up to 29kgs
No Surcharge*
$6
$0
$9
--
$9.00
$10.60
$0
$0
$0
$38.50
Residential Delivery up 30-99kgs
No Surcharge*
$63
$0
$9
$0
$9
$74.15
$20
Won't carry
Won't carry
$38.50
Residential Delivery 100kgs+
No Surcharge*
$198
$0
$9
--
$9
$158.57
$50
Won't carry
Won't carry
$38.50
Tail Lift Pick up 50-99kgs Sydney / Melbourne
No Surcharge*
$45
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Pick up 100-299kgs Sydney / Melbourne
No Surcharge*
$85
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Pick up 300-499kgs Sydney / Melbourne
No Surcharge*
$120
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Pick up 500kgs + Sydney / Melbourne
No Surcharge*
$250
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Delivery 50-99kgs Sydney / Melbourne
No Surcharge*
$45
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Delivery 100-299kgs Sydney / Melbourne
No Surcharge*
$85
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Delivery300-499kgs Sydney / Melbourne
No Surcharge*
$120
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Delivery 500kgs + Sydney / Melbourne
No Surcharge*
$250
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Dead weight over 32KGS carton freight
No Surcharge*
$16.50
$75
$70
$70
$70
$14.75
$0
Won't carry
Won't carry
$0
Oversize Surcharge 1.20 - 1.54
No Surcharge*
--
$0
$0
$0
$0
$5.40
$10
$15
Won't carry
$0
Oversize Surcharge 1.55 - 1.85
No Surcharge*
$17
$20
$0
$0
$0
$11.93
$10
$15
Won't carry
$0
Oversize Surcharge 1.86 - 2.20
No Surcharge*
$37
$40
$0
$0
$0
$11.93
$10
Won't carry
Won't carry
$0
Pallet Surcharge
No Surcharge*
--
$0
$0
$0
$0
$0
$0
Won't carry
Won't carry
$0
Hand Unload Fee Carton
No Surcharge*
--
$0
$70
$70
$70
$47
$0
Won't carry
Won't carry
$61.50
Western Australia Regional Surcharge
No Surcharge*
%10
$0
$0
$0
$0
$0
$0
$0
$0
$0
*Surcharges may apply to areas/deimensions not listed
**Prices correct of 16th September 2024
Click to start shipping in less than 60 seconds