How to Handle Shipping & Fulfilment for Your Shopify Store in Australia

Oct 9, 2025
How to Handle Shipping & Fulfilment for Your Shopify Store in Australia

According to Australia Post, most online shoppers in Australia judge a store’s reliability by how smooth their delivery experience is. In fact, around 85% say dependable shipping is one of the main reasons they trust a brand.

For Shopify merchants in Australia, your shipping setup can make or break customer relationships. One missing regional rate or wrong zone setting at checkout can cost you a sale or lead to a frustrating delivery.

This guide gives you clear, step-by-step instructions to configure Shopify shipping for Australia, from setting profiles and rates to linking couriers and preparing for international orders. You’ll also see how fulfilment tools and partners like Couriers & Freight can help you manage quotes, bookings and deliveries without guesswork.

How to Set Up Shipping and Fulfilment on Shopify

Shopify allows you to set up delivery options so customers always see accurate costs at checkout. When configured correctly, it calculates rates automatically based on the buyer’s address and what’s in their cart to help them avoid surprise fees and abandoned checkouts.

For Australian merchants, setting up shipping is straightforward once you know the steps. Start by creating shipping profiles that group products with similar delivery needs. For example, separating clothing from bulky items like gym equipment. 

Next, create shipping zones that separate metro, regional, and international destinations. Add rates that match real delivery costs, whether by weight, distance, or order value. Finally, connect couriers directly or through apps that display live prices and print labels automatically.

As your orders grow, consider working with a fulfilment partner like Couriers & Freight to handle storage, packing, and courier bookings, all in one dashboard.

A few quick notes for Shopify merchants:

  • Use Australia Post’s standard and express services for most domestic deliveries.
  • Rely on regional couriers for rural areas where major carriers charge higher rates.
  • Set up separate shipping options for New Zealand, the US, and Asia before you expand internationally.

Automate Your Shopify Shipping

Save time and cut manual work with Couriers & Freight’s Shopify integration — quotes, labels, and tracking in one dashboard.

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Understanding Shopify Shipping Basics

Shopify gives you three key tools to control how delivery works at checkout: shipping profiles, shipping zones, and shipping rates. They form the foundation of your store’s delivery setup. Once they’re configured properly, every customer sees the right cost for their location and product type.

Shipping Profiles

Shipping profiles let you group products with different delivery needs. For example, a t-shirt and a set of dumbbells shouldn’t share the same postage settings. Creating separate profiles for standard parcels and bulky freight helps you charge fair rates without hurting your margins.

Shipping Zones

Shipping zones define where you deliver. Most Australian merchants separate metro from regional areas since courier pricing varies so much. You could offer free shipping for Sydney Metro orders over $100, while adding a flat $15 rate for Western Australia to cover distance costs. Keeping these distinctions clear helps manage both cost and customer expectations.

Shipping Rates

Shipping rates are the numbers your customers actually see at checkout. You can choose from free shipping, flat rates, or live carrier pricing. For example, a store in Melbourne might offer free delivery for Victorian orders over $120, $10 flat rate for regional New South Wales, and real-time courier pricing for international orders. 

When profiles, zones, and rates work together, your shipping system becomes predictable for you and your customers. It’s the base that every scalable Shopify store needs.

Set Up Shopify Shipping in Australia in 5 Steps

Getting your Shopify shipping setup right strengthens customer trust. A well-configured checkout shows accurate delivery options, helps prevent overcharging, and keeps buyers confident from the moment they order

Follow these five steps to set up your shipping in Australia.

1. Create Shipping Zones

Don’t rely on one flat rate for the entire country. Set up zones that reflect real delivery costs. For example, separate Sydney or Melbourne metro from regional Western Australia or Queensland. This helps your rates stay realistic and ensures you’re not losing money on distant orders.

2. Set Shipping Rates

Decide how you’ll charge for delivery. Shopify lets you set flat, free, or weight-based rates depending on your business model. A Sydney Metro store might offer free delivery on orders over $120, while regional Queensland customers could pay a $9.95 flat fee. The goal is to balance fair pricing with healthy margins.

Alt text: Small business owner using a tablet to manage shipping and inventory in a warehouse with shelves of cardboard boxes.

3. Connect Couriers or Live Rates

Link your store to carriers like Australia Post or StarTrack so customers see live courier pricing at checkout. This keeps your rates accurate, especially for rural or international deliveries, and lets buyers pick the option that best fits their budget or delivery speed.

4. Add a Shipping App for Automation

To simplify fulfilment, install the Couriers & Freight Shopify integration. The app connects directly to your Shopify store, allowing you to compare courier quotes, print labels, and track deliveries, all from one dashboard. Each order syncs automatically from Shopify, so you can book couriers, manage freight, and send tracking updates without manual data entry. For growing stores, this integration helps keep every shipment accurate, fast, and on-brand.

5. Test Your Checkout

Always run a few test orders to make sure each zone displays the correct rate. Try both metro and regional addresses. Incorrect pricing at checkout is one of the fastest ways to lose a sale, so testing should be part of your setup routine.

When your Shopify shipping is configured properly, customers see transparent delivery costs, your margins stay protected, and your orders run smoothly from cart to courier.

International Shipping with Shopify

Expanding into international markets is a natural next step for many Australian Shopify stores, especially those already shipping to nearby regions like New Zealand or Southeast Asia. To start, create separate international shipping zones in Shopify. 

For example, you might set a flat $15 rate for New Zealand and a carrier-calculated zone for the United States, where prices vary by weight and distance. Keeping each zone aligned with actual delivery costs helps prevent unexpected fees and ensures your customers know what to expect at checkout.

Cross-border shipping brings extra challenges such as customs paperwork, longer delivery times, and higher courier fees. Always include estimated delivery times and disclose duties or taxes where applicable. Offering both economy and express options helps customers choose based on cost or speed, which can reduce cart abandonment.

For a simpler setup, connect your Shopify store with Couriers & Freight’s international shipping network. The integration gives you access to real-time rates, compares multiple couriers, and sends tracking updates automatically.

Simplify Shopify Shipping with Couriers & Freight

A well-set-up Shopify shipping system gives your customers clear delivery choices, faster order updates, and a checkout experience they can trust. It also protects your margins by displaying accurate courier rates across metro, regional, and international orders.

With the Couriers & Freight Shopify integration, you can manage quotes, labels, and courier bookings. It’s a practical way to automate your fulfilment, cut down manual admin, and keep every order on track from checkout to delivery.

Connect your Shopify store with Couriers & Freight today to make shipping the easiest part of running your business.

Automate Your Shopify Shipping

Save time and cut manual work with Couriers & Freight’s Shopify integration — quotes, labels, and tracking in one dashboard.

Connect Your Store
robert lynch headshot

Robert Lynch

Founder of Australia’s largest outside hire company Couriers & Freight, Robert Lynch is a seasoned business leader in the shipping industry with over 20 years of experience. His expertise spans from outside hire, taxi truck, and last-mile services to freight management, freight forwarding and warehousing. 

Robert has also incorporated technology into his business through custom software to enhance growth and efficiency. Robert is a valuable resource for business owners looking to improve their logistics operations.

Connect with Robert Lynch on LinkedIn.

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