If you’ve ever carried a fridge up a narrow staircase or unpacked a TV damaged in transit, you know why white glove delivery matters. This premium service goes beyond a simple drop-off. Instead, items are carefully placed in the room you want, set up, and made ready to use.
In this article, we’ll break down what white glove delivery is, when it makes sense, how it differs from standard shipping, and what to expect when booking it in Australia’s major cities.
White glove delivery is a specialised service designed for items that need extra care, such as fragile, bulky, or high-value goods. Unlike standard couriers who leave packages at your front door, white glove delivery means items are transported, unpacked, placed in the right room, and even assembled or installed if required.
Typical inclusions are:
This level of service is ideal for both households and businesses. Whether it’s moving a fridge into a kitchen, setting up office furniture, or installing electronics, white glove delivery ensures items are ready to use. In Australia, demand for this white glove delivery service is growing, with providers available across Sydney, Melbourne, Brisbane, and Adelaide.
White glove delivery provides more than just transport. It covers the full experience from the moment goods are collected to the point they are ready to use in your home or business.
Here are the main inclusions explained in detail.
Fragile or valuable items, such as glass tables, medical devices, or artwork, are handled using protective equipment and trained techniques to reduce the risk of scratches or breakage.
Instead of stopping at the front door, the delivery team places items exactly where you want them: sofas in the lounge, fridges in the kitchen, or desks in the office, saving you the effort of moving heavy goods yourself.
Many large items arrive flat-packed or require installation. White glove delivery teams provide assembly services such as putting together beds, installing washing machines, or connecting televisions. This ensures items are ready to use without the hassle of instructions or tools.
All packaging materials: cardboard, plastic, and foam, are taken away, leaving your home or office clean and clutter-free.
You don’t need white glove delivery for small everyday parcels, but there are many situations where it makes perfect sense. Consider this service when:
For businesses, especially retailers, white glove delivery also helps reduce product returns and improve customer satisfaction, since goods arrive safely and are set up correctly the first time.
In these cases, the peace of mind and time saved often justify the extra cost.
Choosing between white glove delivery and standard delivery depends on how much support you need beyond a basic drop-off. Standard delivery works well for everyday parcels, but it can fall short when handling fragile, bulky, or high-value items.
White glove delivery fills that gap by offering extra services designed to protect goods and save time.
For individuals or businesses moving valuable or oversized goods, the extra protection and convenience often make white glove delivery the smarter option.
There is no single fixed price for white glove delivery in Australia, as costs vary depending on several factors. The price you’ll pay depends on the item, the distance, and the level of service required.
Key factors include:
As a general guide, small furniture delivery within Sydney may start from around $150, while full-service appliance delivery and installation can cost more depending on the complexity. These figures are only indicative, as every booking is different.
With Couriers & Freight, customers can compare quotes across Sydney, Melbourne, Brisbane, and Adelaide to find the right balance between price and service.
White glove delivery is widely used across Australia’s largest cities, with each location presenting different challenges and customer needs.
Sydney’s high-rise apartments and narrow access points make moving large items difficult. White glove delivery ensures bulky appliances and fragile goods are safely transported into spaces that are hard to reach. Retailers and office fit-out companies also use this service to guarantee safe and timely deliveries.
Melbourne’s reputation as Australia’s design and furniture hub drives demand for premium delivery. From high-end furniture showrooms to local e-commerce brands, businesses rely on white glove delivery to protect valuable goods and maintain customer satisfaction. Healthcare providers and galleries also use the service to safeguard sensitive equipment and artwork.
Brisbane’s growing e-commerce sector has created demand for services that can handle heavy household goods and electronics. White glove delivery provides local retailers with a way to stand out by offering reliable and convenient delivery experiences. Small businesses in Brisbane also benefit from outsourcing logistics for bulky or fragile customer orders.
In Adelaide, many customers need help with bulky appliances and large home furnishings. White glove delivery provides safe handling, setup, and installation, making the process easier for households and retailers alike.
White glove delivery is worth considering when items are fragile, bulky, or high-value, or when convenience matters just as much as cost. It goes beyond a simple drop-off, with trained couriers handling, setting up, and clearing packaging so your goods are ready to use straight away.
If you’re weighing up costs and options, Couriers & Freight makes it easy to compare providers in Sydney, Melbourne, Brisbane, and Adelaide.
Get a quote today and make your next delivery hassle-free.
MHP
No Surcharge*
$16.50
$14
$15.50
$0
$15.50
$14.75
$0
$0
$0
$0
MHP Large Item
No Surcharge*
$16.50
$75
$62
$62
$60.10
$14.75
$0
$0
$0
$0
Residential Pickup
No Surcharge*
$6
$0
$9
--
$9
$10.60
$0
$0
$0
$38.50
Reidential pick up 30-99kgs
No Surcharge*
$63
$0
$9
$0
$9
$74.15
$20
Won't carry
Won't carry
$38.50
Residential pick up 100kgs+
No Surcharge*
$198
$0
$9
$0
$9
$158.87
$50
Won't carry
Won't carry
$38.50
Residential Delivery up to 29kgs
No Surcharge*
$6
$0
$9
--
$9.00
$10.60
$0
$0
$0
$38.50
Residential Delivery up 30-99kgs
No Surcharge*
$63
$0
$9
$0
$9
$74.15
$20
Won't carry
Won't carry
$38.50
Residential Delivery 100kgs+
No Surcharge*
$198
$0
$9
--
$9
$158.57
$50
Won't carry
Won't carry
$38.50
Tail Lift Pick up 50-99kgs Sydney / Melbourne
No Surcharge*
$45
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Pick up 100-299kgs Sydney / Melbourne
No Surcharge*
$85
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Pick up 300-499kgs Sydney / Melbourne
No Surcharge*
$120
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Pick up 500kgs + Sydney / Melbourne
No Surcharge*
$250
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Delivery 50-99kgs Sydney / Melbourne
No Surcharge*
$45
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Delivery 100-299kgs Sydney / Melbourne
No Surcharge*
$85
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Delivery300-499kgs Sydney / Melbourne
No Surcharge*
$120
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Delivery 500kgs + Sydney / Melbourne
No Surcharge*
$250
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Dead weight over 32KGS carton freight
No Surcharge*
$16.50
$75
$70
$70
$70
$14.75
$0
Won't carry
Won't carry
$0
Oversize Surcharge 1.20 - 1.54
No Surcharge*
--
$0
$0
$0
$0
$5.40
$10
$15
Won't carry
$0
Oversize Surcharge 1.55 - 1.85
No Surcharge*
$17
$20
$0
$0
$0
$11.93
$10
$15
Won't carry
$0
Oversize Surcharge 1.86 - 2.20
No Surcharge*
$37
$40
$0
$0
$0
$11.93
$10
Won't carry
Won't carry
$0
Pallet Surcharge
No Surcharge*
--
$0
$0
$0
$0
$0
$0
Won't carry
Won't carry
$0
Hand Unload Fee Carton
No Surcharge*
--
$0
$70
$70
$70
$47
$0
Won't carry
Won't carry
$61.50
Western Australia Regional Surcharge
No Surcharge*
%10
$0
$0
$0
$0
$0
$0
$0
$0
$0
*Surcharges may apply to areas/deimensions not listed
**Prices correct of 16th September 2024
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