
As Australia heads into 2026, many Australian sellers are asking the same question: “Is dropshipping still worth it?”
The question keeps resurfacing as market conditions shift. Across forums and seller communities, delivery delays, inconsistent tracking, and customer complaints are becoming common talking points for local operators relying on offshore suppliers. At the same time, demand hasn’t slowed. Australia Post reported nearly 103 million parcels delivered during the 2024 holiday peak, highlighting both the growth of e-commerce and the pressure on sellers to meet rising delivery expectations.
Setting up a store is still easy. The harder part is protecting margins once shipping costs and returns increase, and customers expect faster delivery across both metro and regional Australia.
For dropshippers looking to scale sustainably in Australia, services like Couriers & Freight’s 3PL become relevant when delivery speed, returns handling, and national coverage start to matter more than supplier convenience.
Dropshipping can still generate sales in Australia, but fulfilment performance now matters more than it used to. Small issues in delivery speed, tracking, or returns quickly lead to refunds, support tickets, and negative reviews.
Delivery performance now plays a much larger role in whether customers trust an online store. Recent studies show that 85% of online shoppers consider a reliable delivery experience essential when deciding whether to buy again, shifting fulfilment from a backend task to a core part of the customer experience.
Several changes have shaped this shift:
Tighter delivery expectations: Most Australian shoppers now expect orders to arrive within 2–5 business days, particularly for metro deliveries. Long international transit times are less tolerated than they were a few years ago.
Metro and regional pressure: Metro buyers prioritise speed and detailed tracking, while regional customers still expect visibility and consistent updates.
Higher operational friction: Offshore suppliers can struggle to meet these standards consistently, particularly as order volumes increase.
Increased platform competition: With thousands of sellers across Shopify, Amazon, eBay, and social commerce, product novelty alone is rarely enough. Fulfilment reliability increasingly becomes the differentiator.
For Australian dropshippers, the challenge is no longer whether customers will buy online, but whether fulfilment performance can keep up as expectations continue to rise.
Dropshipping allows Australian sellers to start selling without purchasing inventory upfront. This reduces financial risk at the early stage, particularly when budgets are limited and demand is not yet proven.
Sellers can list and promote products to gauge interest before investing in bulk orders. This is useful for testing niches, seasonal items, or one-off product ideas.
Because suppliers ship products directly to customers, sellers avoid the costs and logistics of warehousing, packing, and dispatch during the initial phase of the business.
For small products that are inexpensive to ship and unlikely to be returned, offshore fulfilment can still function without introducing excessive complexity.
Platforms like Shopify, eBay, and marketplace integrations make it easy to launch a store and manage orders without operational infrastructure.
These advantages explain why dropshipping is still used as a starting point. However, they are most effective at low volume and with limited product ranges, which places natural limits on how far the model can scale on its own.

International suppliers often rely on long transit routes, which can lead to slower delivery times and missed expectations. As Australian customers increasingly expect predictable delivery windows, delays quickly turn into complaints and refund requests.
Fluctuating international freight rates and domestic last-mile costs continue to compress margins. For dropshippers, these increases are difficult to absorb or pass on without affecting conversion rates.
Sellers usually have little influence over carrier choice, dispatch timing, or tracking quality. When deliveries go wrong, the seller absorbs the reputational damage despite having limited control over fulfilment.
Using multiple suppliers often results in separate deliveries for a single order. This creates confusion for customers and increases support workload, particularly when tracking updates don’t align.
Handling returns from international suppliers remains complex and expensive. Australian e-commerce return rates are notably high, around 20%, significantly above the typical in‑store returns
Handling returns from offshore suppliers remains complex and expensive. Cross-border returns often lead to delays, partial refunds, or write-offs, which directly affect profitability.
Heavier or oversized items attract disproportionately high shipping charges when sent internationally. This makes offshore fulfilment uneconomical for many product categories as order volume grows.
For many Australian dropshippers, there comes a point where fulfilling orders directly from offshore suppliers stops being practical. This usually happens when order volume increases and small fulfilment issues start showing up every day rather than occasionally.
Common triggers include:
Moving to a 3PL model typically means holding stock in Australia, packing orders from a single location, and managing returns locally. For many sellers, this shift restores control over delivery speed, tracking consistency, and customer experience once fulfilment becomes a daily operational concern rather than an occasional issue.
Couriers & Freight provides a practical way to handle fulfilment once order volume, product size, or delivery expectations start to exceed what suppliers can reliably manage.
Sellers offering items such as fitness equipment, home appliances, or large consumer goods can store stock in an Australian warehouse. Orders are packed locally and shipped using suitable carriers based on size, weight, and destination, reducing long transit times and delivery issues.
When stores reach consistent daily or weekly order flow, fragmented shipments and manual tracking become difficult to manage. Centralising inventory with Couriers & Freight allows orders to ship from one location, with bookings, labels, and tracking handled through a single platform.
Meeting delivery expectations across metro and regional Australia requires access to multiple carriers. Couriers & Freight enables sellers to send orders nationwide and manage returns locally, rather than relying on offshore suppliers to handle post-delivery issues.
For dropshippers moving toward local stock and third-party fulfilment, get a quote now to assess whether a 3PL setup fits your current order volume and product range.




MHP
No Surcharge*
$16.50
$14
$15.50
$0
$15.50
$14.75
$0
$0
$0
$0
MHPÂ Large Item
No Surcharge*
$16.50
$75
$62
$62
$60.10
$14.75
$0
$0
$0
$0
Residential Pickup
No Surcharge*
$6
$0
$9
--
$9
$10.60
$0
$0
$0
$38.50
Reidential pick up 30-99kgs
No Surcharge*
$63
$0
$9
$0
$9
$74.15
$20
Won't carry
Won't carry
$38.50
Residential pick up 100kgs+
No Surcharge*
$198
$0
$9
$0
$9
$158.87
$50
Won't carry
Won't carry
$38.50
Residential Delivery up to 29kgs
No Surcharge*
$6
$0
$9
--
$9.00
$10.60
$0
$0
$0
$38.50
Residential Delivery up 30-99kgs
No Surcharge*
$63
$0
$9
$0
$9
$74.15
$20
Won't carry
Won't carry
$38.50
Residential Delivery 100kgs+
No Surcharge*
$198
$0
$9
--
$9
$158.57
$50
Won't carry
Won't carry
$38.50
Tail Lift Pick up 50-99kgs Sydney / Melbourne
No Surcharge*
$45
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Pick up 100-299kgs Sydney / Melbourne
No Surcharge*
$85
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Pick up 300-499kgs Sydney / Melbourne
No Surcharge*
$120
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Pick up 500kgs + Sydney / Melbourne
No Surcharge*
$250
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Delivery 50-99kgs Sydney / Melbourne
No Surcharge*
$45
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Delivery 100-299kgs Sydney / Melbourne
No Surcharge*
$85
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Delivery300-499kgs Sydney / Melbourne
No Surcharge*
$120
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Tail Lift Delivery 500kgs + Sydney / Melbourne
No Surcharge*
$250
$50-$250
$88
$88
$88
$44.07
$120
Won't carry
Won't carry
$61.50
Dead weight over 32KGS carton freight
No Surcharge*
$16.50
$75
$70
$70
$70
$14.75
$0
Won't carry
Won't carry
$0
Oversize Surcharge 1.20 - 1.54
No Surcharge*
--
$0
$0
$0
$0
$5.40
$10
$15
Won't carry
$0
Oversize Surcharge 1.55 - 1.85
No Surcharge*
$17
$20
$0
$0
$0
$11.93
$10
$15
Won't carry
$0
Oversize Surcharge 1.86 - 2.20
No Surcharge*
$37
$40
$0
$0
$0
$11.93
$10
Won't carry
Won't carry
$0
Pallet Surcharge
No Surcharge*
--
$0
$0
$0
$0
$0
$0
Won't carry
Won't carry
$0
Hand Unload Fee Carton
No Surcharge*
--
$0
$70
$70
$70
$47
$0
Won't carry
Won't carry
$61.50
Western Australia Regional Surcharge
No Surcharge*
%10
$0
$0
$0
$0
$0
$0
$0
$0
$0
*Surcharges may apply to areas/deimensions not listed
**Prices correct of 16th September 2024
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